Priority Toyota Springfield

I just go for regular maintenance they are profressional and understand my issue with timely service and understand my issue with timely service More

Dealership did a good job. Service advisor was very helpful, described my repair needs. Repairs were made, received vehicle back in a timely manner. Service advisor was very helpful, described my repair needs. Repairs were made, received vehicle back in a timely manner. More

Don’t like the advisor. Mr. Lucero wasn’t friendly. He didn’t said nothing about the work made to the car. For the first time in my almost ten years as a Priority custume Mr. Lucero wasn’t friendly. He didn’t said nothing about the work made to the car. For the first time in my almost ten years as a Priority custumer, this is the very first time I didn’t like the service. There is not the plastic sticker for the the next service on the front rear, More

Customer friendly and very responsible employees their goal is really satisfying all customers as much as possible. goal is really satisfying all customers as much as possible. More

I dealt with Anthony Vargas to resolve a leak issue in my car. He was a good listener and I talked to mechanic also before he did the repair. As usual, you guys come up with a long list, but at 84 I won't be car. He was a good listener and I talked to mechanic also before he did the repair. As usual, you guys come up with a long list, but at 84 I won't be driving more than a couple more years. Car has low mileage even though 9 years old. So far, leak seems to be repaired 🤞 I would request Anthony again, for sure! More

Love the service plan. Loaners are available or you can wait in the waiting area which is nice. Service team works well to get you in and out along with setting the expect Loaners are available or you can wait in the waiting area which is nice. Service team works well to get you in and out along with setting the expectations of how long the service will take. More

Always very pleased with quality of service. Dwayne is always superb in sterling customer service. Thank you Dwayne is always superb in sterling customer service. Thank you More

Anthony from servís is a great costumer services we have 5!car that we bought from Toyota priority because the great customer service from Anthony from services and Will from sales , thank you for have exc 5!car that we bought from Toyota priority because the great customer service from Anthony from services and Will from sales , thank you for have excellent employees. More

The windshield wiper fluid not spraying was not fixed. A nest with an animal was found and wasn't cleaned out either. I am waiting for an estimate for the cleaning and the chewed coil and when I can bri A nest with an animal was found and wasn't cleaned out either. I am waiting for an estimate for the cleaning and the chewed coil and when I can bring my car back. I was told that a hazmat suit was needed. I was waiting for my vehicle so this could have been discussed with me. More

Had to take my car in for a sluggish takeoff and rough ride; returned the next day because my car started making a strange noise while braking. Car repairs were done; however, not all repairs could be com ride; returned the next day because my car started making a strange noise while braking. Car repairs were done; however, not all repairs could be completed because all the parts were not on hand to complete the repairs. Had to drive home and return two days later. Dwayne was my service POC; he gave me an overview of the repairs needed to get my car running smoothly again. They fixed my car on the third day and I haven’t had any other issues. Not sure as to why my car was not fixed on day 1 nor as to why my car sounded worst than what it did when I first took my car in for repairs. My bill doubled as a result of needing additional repairs after my first day of service. I felt let down because I had never experienced this type of lack of service before. More