Proctor Acura

Quick in and out I had a light come on in my car. I checked the manual which said not to turn the car off with this particular light. I called Proctor Acura and was to I had a light come on in my car. I checked the manual which said not to turn the car off with this particular light. I called Proctor Acura and was told to come on over. My car was taken back to the technician's quickly, the problem was simple and was promptly resolved. I was there less than an hour. More

Pre travel Service Only my third visit/service in two years but a wonderful experience each time at Proctor Acura. Tony said service would take 1.25 hours so my husband Only my third visit/service in two years but a wonderful experience each time at Proctor Acura. Tony said service would take 1.25 hours so my husband and I decided to wait on the service instead of utilizing their courtesy car or shuttle. They finished in an hour while also providing a professional car wash . There is a very nice waiting area and refreshment bar with excellent coffee. The experience is always like "old Tallahassee" where they know their customers by name and Tony treats you like their most valuable customer. We purchased a Proctor Cadillac and wanting to stay with Proctor have now switched to Acura. I congratulate the Proctors and all their staff for a well run business that treats their customers well. More

No wait, quick turn around Friendly, fast, no delays. Friendly and prompt greeting, my car was serviced, washed and ready to roll in about an hour. Outstanding customer service. Friendly, fast, no delays. Friendly and prompt greeting, my car was serviced, washed and ready to roll in about an hour. Outstanding customer service. Thanks More

Always great service and customer focus It is always a pleasure to take the car for service at this Acura service center. Charles Boykin is very courteous and professional with a friendly a It is always a pleasure to take the car for service at this Acura service center. Charles Boykin is very courteous and professional with a friendly attitude. More

Service Experience My car was due for routine maintenance plus I requested a diagnostic review for a couple sounds I was hearing from the car. I received honest feedbac My car was due for routine maintenance plus I requested a diagnostic review for a couple sounds I was hearing from the car. I received honest feedback on the diagnosis and recommendations on repair options. I did not feel pressured to have the repairs done at that moment, which was great. This gives me time to plan for the repairs and have them complete on the next visit. More

Excellent and professional car care Everyone at PA is friendly and provides efficient service. There are no negatives when it comes to PA. I would recommend them to anyone for sales and Everyone at PA is friendly and provides efficient service. There are no negatives when it comes to PA. I would recommend them to anyone for sales and service. More

Excellent care always The staff and crew at Proctor Acura are excellent and friendly. I always have a great experience. They explain everything the are doing and have quick The staff and crew at Proctor Acura are excellent and friendly. I always have a great experience. They explain everything the are doing and have quick turnaround for service. More

Service was quick with a pleasant and professional staff. I also let only the Acura dealership service my vehicle. Proctor is the dealership I chose in this area. Every visit performed quick and dependable se I also let only the Acura dealership service my vehicle. Proctor is the dealership I chose in this area. Every visit performed quick and dependable service. The staff is always very pleasant and very professional. More

First Service on Acura TLX Just had first service on 2015 TLX. As always, the service reception was prompt, and the review of the tasks completed was thorough. New service wri Just had first service on 2015 TLX. As always, the service reception was prompt, and the review of the tasks completed was thorough. New service writer, T. Alexander, was very easy to deal with. I will go back. More

CL power steering check-up and oil change As always the service was excellent. No complaints. The staff was very cordial and demonstrated a positive, professional willingness to help. As As always the service was excellent. No complaints. The staff was very cordial and demonstrated a positive, professional willingness to help. As it turned out, will need to order a part but the what could be completed was done so in a timely manner. Charles Boykins is the BEST!! More