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Proctor Acura - Service Center

Tallahassee, FL

5.0
314 Reviews
Call Service Center (850) 574-6600

314 Reviews of Proctor Acura - Service Center

Sort by
June 25, 2025

Scheduled my cars service with Rodney showed up at scheduled time my car was serviced plus a recall taken care of in less then three hours , the waiting area is very nice with coffee and cold water av More

by jcerone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Egerton
Report | Print
March 28, 2024

Currently driving our 2nd MDX purchased from Proctor. Sales and service experience have both been very good. More

by jbar1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Edgerson
Report | Print
Apr 03, 2024 -

Proctor Acura responded

This is great to hear. Thanks so much for sharing!

January 13, 2024

Customer service is expedited by the friendly knowledgeable staff Much appreciated in this new world of AI! More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Edgerson, Randy Jackson
Report | Print
Jan 15, 2024 -

Proctor Acura responded

We are glad to hear that you've had a positive experience with our customer service! Our goal is to provide efficient and friendly assistance. If you have any further questions or if there's anything else we can help you with, feel free to let us know. We're here to assist you!

November 08, 2023

Fantastic customer service. Their team really go above and beyond to assist people in their time of need. More

by Cyndi Brownlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Edgerson, Randy Jackson
Report | Print
Jan 04, 2024 -

Proctor Acura responded

We are so glad to hear this, Cyndi. Thanks so much for taking the time to share!

October 06, 2023

It was a pleasant experience. Everyone was professional, helpful & friendly. The dealership is great. No issues at all. The work was performed in a timely manner. More

by sarahluvsnoles30@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Edgerson
Report | Print
Nov 06, 2023 -

Proctor Acura responded

This is wonderful to hear, Sarah. Thanks so much for sharing your experience and for choosing Proctor Acura!

August 04, 2023

Service was routine and quick. Hayley and Rodney were awesome. I enjoyed the coffee and snacks. More

by annepriddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley Barbree, Rodney Edgerson
Report | Print
Sep 06, 2023 -

Proctor Acura responded

We are happy to hear it, Anne. Thank you for choosing Proctor Acura!

June 16, 2023

Proctor Acura Service Center is beyond! Very comfortable setting with amenities and professional and knowledgeable staff. It’s one reason I keep purchasing Acuras. More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisabeth , Rodney Edgerson, AJ Walker
Report | Print
Jun 16, 2023 -

Proctor Acura responded

Thank you so much for sharing the kind words. We appreciate you and we are happy to have you as part of our Proctor Acura family!

March 25, 2023

Excellent customer service and professional courtesies extended by all staff: The waiting and internet service outstanding. More

by sandra.closeturn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, Rodney Edgerson
Report | Print
May 01, 2023 -

Proctor Acura responded

Thank you for sharing this, Sandra. We appreciate you!

January 21, 2023

I came in for an emergency situation. My car wouldn't start. They worked me in (late in the afternoon), diagnosed the problem and fixed it in less than an hour. Turned out to be a battery More

by danielgilmore0619-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Edgerson
Report | Print
Jan 23, 2023 -

Proctor Acura responded

Thank you for sharing your experience, Daniel. We are happy to hear that you were well taken care of, and we are glad to have you as part of our Proctor Acura family!

December 09, 2022

Did more than expected. Very knowledgeable. Got more than I expected. The staff was very friendly. More

by JBRollo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Stone
Report | Print
Dec 12, 2022 -

Proctor Acura responded

Thank you for your kind review and thank you for choosing Proctor Acura!

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