313 Reviews of Proctor Acura - Service Center
Niu Acura3.2TL, Year 2000 my Acura3.2TL, Year 2000 keeps leaking oil. Nice service. But the problem seems very hard to be solved. I hope the problem could be fixed in some day. my Acura3.2TL, Year 2000 keeps leaking oil. Nice service. But the problem seems very hard to be solved. I hope the problem could be fixed in some day. More
Great service and top notch professional staff This is my 3rd SUV purchased from Proctor Acura, and one of the main reason I continue to be a customer is the professional, courteous and helpful sta This is my 3rd SUV purchased from Proctor Acura, and one of the main reason I continue to be a customer is the professional, courteous and helpful staff in the service department. Charles, Ron and Tony will go the extra mile to make sure that your service problem is taken care of and they also make sure that you as a customer are taken care of by loaner car, car wash. Most of the people there have been there a long time, and they know you by name and make sure you are given courteous service. Also the Acura is a very dependable car. Thanks Acura for over 11 years of service with you. More
Great service and great staff The service was professional and the staff were courteous and helpful, The service was at a fair price. The customer waiting room was clean, comforta The service was professional and the staff were courteous and helpful, The service was at a fair price. The customer waiting room was clean, comfortable and offered coffee and water as well as snacks. More
Great service for my car A very pleasant environment to wait in while my car needs are taken care of. Tony is always a joy to work with and gives me a loaner car when I need o A very pleasant environment to wait in while my car needs are taken care of. Tony is always a joy to work with and gives me a loaner car when I need one. The only place I know that you get a car wash no matter how big or small the job. More
Always helpful and customer service oriented One of the key reasons I buy Acura (this is my 3rd Acura in a row) is because of the service. They are always helpful, explain everything well and ar One of the key reasons I buy Acura (this is my 3rd Acura in a row) is because of the service. They are always helpful, explain everything well and are focused on making my experience the best it can be. My most recent service was performed faster than I expected as I was waiting on the vehicle and they told me it would be at least an hour and a half and it was under that. The service team has been working there for years so I have a strong relationship with them. More
Service experience Acura has the friendliest staff I have experienced at any dealership. Professional and helpful. They always provide a courtesy car to use while our se Acura has the friendliest staff I have experienced at any dealership. Professional and helpful. They always provide a courtesy car to use while our service is being performed. More
Cris's review Great experience as always! Benn coming here for over 25 years, most times working with Charles Boykin. He's the best! Wouldn't take my Acura anywh Great experience as always! Benn coming here for over 25 years, most times working with Charles Boykin. He's the best! Wouldn't take my Acura anywhere else. More
A123 Service of 2014 Aura MDX Excellent service experience except my maintenance journal wasn't updated. Charles explained what would be performed during the service. He concluded Excellent service experience except my maintenance journal wasn't updated. Charles explained what would be performed during the service. He concluded with a discussion of all items on the multi-point vehicle inspection checklist. More
Proctor Acura - Always outstanding in every way! From the moment I bought my Acura from Tony Bellomio, I have been a satisfied customer. I always return to the dealership for regular maintenance sin From the moment I bought my Acura from Tony Bellomio, I have been a satisfied customer. I always return to the dealership for regular maintenance since Proctor Acura is the only place I would trust to keep my car in safe, excellent condition. The service department is courteous, helpful, and efficient. I drive out happy in my sparkling clean car, confident that it is well cared for and maintained in the best possible condition. More
ROUTINE MAINTENANCE All around great service.!!!!! The service staff is friendly and professional. I was offered a loaner vehicle which my car being serviced which made All around great service.!!!!! The service staff is friendly and professional. I was offered a loaner vehicle which my car being serviced which made the process much more convenient. More