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Proctor Acura - Service Center

Tallahassee, FL

5.0
313 Reviews

313 Reviews of Proctor Acura - Service Center

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June 03, 2016

Niu Acura3.2TL, Year 2000 my Acura3.2TL, Year 2000 keeps leaking oil. Nice service. But the problem seems very hard to be solved. I hope the problem could be fixed in some day. More

by NiuAcura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Badia, Tony McPherson
June 01, 2016

Great service and top notch professional staff This is my 3rd SUV purchased from Proctor Acura, and one of the main reason I continue to be a customer is the professional, courteous and helpful sta More

by lsjones47
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boykin, Ron Plymel, Tony McPherson
May 29, 2016

Great service and great staff The service was professional and the staff were courteous and helpful, The service was at a fair price. The customer waiting room was clean, comforta More

by linz52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Boykin, Joanie Schindler
Jun 02, 2016 -

Proctor Acura responded

Thanks, Linz. We are happy to hear that you are comfortable and taken care of while waiting for your vehicle! Joanie Schindler Client Care Specialist

May 28, 2016

Great service for my car A very pleasant environment to wait in while my car needs are taken care of. Tony is always a joy to work with and gives me a loaner car when I need o More

by fixmycar,pat0170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boykin, Tony McPherson
Jun 02, 2016 -

Proctor Acura responded

Thank you. You are definitely important to us, no matter how big or small the job! Joanie Schindler Client Care Specialist

May 27, 2016

Always helpful and customer service oriented One of the key reasons I buy Acura (this is my 3rd Acura in a row) is because of the service. They are always helpful, explain everything well and ar More

by BarryJWebster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boykin, Tony McPherson
Jun 02, 2016 -

Proctor Acura responded

Thank you for sharing this, Barry. We are happy to have you as part of our Proctor Family! Joanie Schindler Client Care Specialist

May 27, 2016

Service experience Acura has the friendliest staff I have experienced at any dealership. Professional and helpful. They always provide a courtesy car to use while our se More

by vscfsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony McPherson
Jun 02, 2016 -

Proctor Acura responded

Thanks so much. We really appreciate you! Joanie Schindler Client Care Specialist

May 25, 2016

Cris's review Great experience as always! Benn coming here for over 25 years, most times working with Charles Boykin. He's the best! Wouldn't take my Acura anywh More

by Cristopher Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boykin
Jun 02, 2016 -

Proctor Acura responded

Cris, We are very happy to have you as a long time member of our family. We appreciate you! Joanie Schindler Client Care Specialist

May 25, 2016

A123 Service of 2014 Aura MDX Excellent service experience except my maintenance journal wasn't updated. Charles explained what would be performed during the service. He concluded More

by Xxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boykin
Jun 02, 2016 -

Proctor Acura responded

Thanks! We appreciate your review and your honesty. Charles will make sure you are all taken care of on your next visit! Joanie Schindler Client Care Specialist

May 24, 2016

Proctor Acura - Always outstanding in every way! From the moment I bought my Acura from Tony Bellomio, I have been a satisfied customer. I always return to the dealership for regular maintenance sin More

by VIVIANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bellomio, Charles Boykin, Ron Plymel, Joanie Schindler
Jun 02, 2016 -

Proctor Acura responded

Thanks so much, Vivian. We are happy to have you as part of our Proctor Family! Joanie Schindler Client Care Specialist

May 03, 2016

ROUTINE MAINTENANCE All around great service.!!!!! The service staff is friendly and professional. I was offered a loaner vehicle which my car being serviced which made More

by Holly Cochran Gressel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boykin, Tony McPherson
Jun 02, 2016 -

Proctor Acura responded

Thank you, Holly. We are happy to do what we can to ensure a pleasant visit for you! Joanie Schindler Client Care Specialist

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