Proctor Acura - Service Center

Maintainence check up My request was heard and quickly taken care of. A new tire was ordered and installed at my convenience. All the work was done as soon as possible Ex My request was heard and quickly taken care of. A new tire was ordered and installed at my convenience. All the work was done as soon as possible Excellent. More

Excellent Overall Experience This service center is great. Everyone is very helpful and friendly. Refreshments are always offered. All employees are always very accommodating. Se This service center is great. Everyone is very helpful and friendly. Refreshments are always offered. All employees are always very accommodating. Service is always done in a timely manner. They just make it so easy. More

Spectacular Service at Proctor Acura The entire staff was beyond friendly and so pleasant to talk to. They made sure every single need and concern of mine was taken care of and went the e The entire staff was beyond friendly and so pleasant to talk to. They made sure every single need and concern of mine was taken care of and went the extra mile to clean and wash my car before I picked it up. More

Routine Service The service department is very friendly and helpful. I went in for a routine service, oil change and tire rotation, and they made it very easy. The a The service department is very friendly and helpful. I went in for a routine service, oil change and tire rotation, and they made it very easy. The associate brought my air filter and cabin filter out to show me how they looked and to offer installation of new ones, but he did not make me feel like he was up-selling me or pushing products on me (which I appreciate). In fact, we agreed to replace them next time instead. He looked up my VIN and found there was a recall, which they took care of right then. I live over 60 miles away, but the service department does a good job of making it easy for me. More

Battery replacement The online appointment system made it easy to schedule the repair. Friendly staff. The courtesy shuttle made it easy to get to/from work while my car The online appointment system made it easy to schedule the repair. Friendly staff. The courtesy shuttle made it easy to get to/from work while my car was repaired. More

Excellent Customer Service Alex went out of his way to provide exceptional customer service. The new system Acura has in place to complete your service within one-half hour is Alex went out of his way to provide exceptional customer service. The new system Acura has in place to complete your service within one-half hour is amazing! My MDX had its oil changed, tires rotated, cabin filter replaced, and an all-points check within one-half hour! When I'm ready to purchase a new car, I will do so from Proctor Acura. More

Great service great service & very considerate of my time! I went in with my baby & they had my car in and out in 20 minutes! Charles was great! great service & very considerate of my time! I went in with my baby & they had my car in and out in 20 minutes! Charles was great! More

Service Charles goes out of his way to assure you that the service you expect is what you will receive. Can't do enough. Charles or Ron have taken care of my Charles goes out of his way to assure you that the service you expect is what you will receive. Can't do enough. Charles or Ron have taken care of my service from day one.Darryl Green played a big part.in our purchase. More

Proctor Acura Service The service at Proctor Acura is excellent. Service staff is top notch. Friendly atmosphere each time I visit. It is always a pleasure to visit this de The service at Proctor Acura is excellent. Service staff is top notch. Friendly atmosphere each time I visit. It is always a pleasure to visit this dealership. More

Very good from check in to to check out Charles gives me personal attention each time I visit. the waiting facilities are excellent along with the snacks. Usually have the opportunity to v Charles gives me personal attention each time I visit. the waiting facilities are excellent along with the snacks. Usually have the opportunity to visit with friends while waiting. More