Proctor Acura - Service Center

Consistent superior service. Our MDX is approaching 10 years old and has approximately 115k miles. With Proctor's commitment to high quality service, we fully anticipate keeping Our MDX is approaching 10 years old and has approximately 115k miles. With Proctor's commitment to high quality service, we fully anticipate keeping the MDX for several more years. Thanks to Tony, Charles, and the service technicians who always do such an excellent job. More

Service review Charles and the entire service crew are professional and courteous as always! I trust them with my car! Service is always a good experience at Proctor Charles and the entire service crew are professional and courteous as always! I trust them with my car! Service is always a good experience at Proctor Acura. More

I appreciate the customer service I receive at Proctor Acura I would give Proctor Acura in Tallahassee a number 10.They are always willing to assist the customers with their vehicular needs.Transportation is pro I would give Proctor Acura in Tallahassee a number 10.They are always willing to assist the customers with their vehicular needs.Transportation is provided if you need a ride or if loaners are available they will offer you one.Tony in service is awesome. Keep up the good work. More

Best Acura dealer in country to get your car serviced Exceptional experience for scheduled maintenance, warranty repair, and recall repair on my 2014 MDX. Charles Boykin is hands down the best service adv Exceptional experience for scheduled maintenance, warranty repair, and recall repair on my 2014 MDX. Charles Boykin is hands down the best service advisor I have dealt with across all car brands and dealer locations throughout the country. Mr. Boykin's experience level is shown best by his ability to diagnose what is wrong with your vehicle based on your description of the problem. There is nothing more frustrating than bringing your vehicle in for a warranty repair and having the service advisor not able to duplicate the problem. Mr. Boykin goes above and beyond to ensure the issue with your vehicle is resolved during your visit. Lastly, Mr. Boykin has earned my trust by not pushing unnecessary services, a seemingly rare attribute these days. More

Superb! We have purchased several Acuras from Proctor Acura in the past years including ones for our two daughters. We have always been happy with our vehicle We have purchased several Acuras from Proctor Acura in the past years including ones for our two daughters. We have always been happy with our vehicles as well as the service. I had a projected six hour wait this past week for an over 100,000 mile service. Tony was very accommodating with an awesome car for me to drive for the day. It was storming upon my return to pick up my car so he got drenched placing my car under shelter so that I would not. Thanks, Tony! More

They make me feel like a valued client I've had several visits to Proctor Acura's service department with my 2011 RDX. They treat me like I'm special and part of the family. They are extrem I've had several visits to Proctor Acura's service department with my 2011 RDX. They treat me like I'm special and part of the family. They are extremely kind and accommodating - also very efficient. I will go out of my way for an oil change there. They do a great job, they don't try to nickel and dime me, and every visit comes with a free car wash and vacuum :-) More

Amazing service I purchased my Acura last April and was SO impressed with the staff at Proctor Acura. We recently took our car in for an issue with the transmission a I purchased my Acura last April and was SO impressed with the staff at Proctor Acura. We recently took our car in for an issue with the transmission and another issue we had been trying to resolve. Tony and the staff were again so wonderful. My car drives better than it did when I purchased it! More

Award Winning Customer Service Experience I have continuously had amazing customer service experience unlike I have ever experienced at Proctor's Acura. My value as a customer is shown through I have continuously had amazing customer service experience unlike I have ever experienced at Proctor's Acura. My value as a customer is shown through their hospitality. I am new to Acura. I previously own 9 Accords before converting. During my first service experience Tony showed me around the service area so I would know the section locations as well as the lobby area. He provided me with his card so I can call him whenever I needed a question asked. While my car was being serviced it was noted that a nail was in my tire. Tony called me to explain and let me know the cost. I okayed the cost of my tire repair, but he later called me back and said further examination revealed that it was actually a screw and it was not embedded in my tire (it was within the tread), so there would be no need to charge me for a repair that was not needed. That really said a lot about the integrity of Tony and the dealership. Arranging my service with Tony is always easy and whether I need a shuttle ride, or choose to sit in the lobby, or if he provides me with a loaner vehicle it is always hassle free. I also love the coupons they send out monthly. They are good reminders of various services I may need to have and the savings from the coupons have truly come in handy! Having these types of experiences eliminate me dreading to get my car service. If nothing else it only guarantees that Proctor Acura will always have me as a loyal customer. Octavius R. Jackson, M.Ed. Acura TL Owner More

Exceptional Service I recently came into Proctor Acura to receive my A1 service on my TSX; as always everyone was so friendly, great atmosphere, and fast service. Thank P I recently came into Proctor Acura to receive my A1 service on my TSX; as always everyone was so friendly, great atmosphere, and fast service. Thank Proctor Acura. More

Exceptional Service We recently had transmission trouble with our MDX that called for a part to be ordered. Proctor Acura not only provided me a loaner car, but allowed We recently had transmission trouble with our MDX that called for a part to be ordered. Proctor Acura not only provided me a loaner car, but allowed me to keep it overnight! On top of that, my vehicle was ready the next morning by 10:30 am. We have owned Acura's for over 25 years and it's because of their exceptional service like this!! More