Proctor Acura - Service Center

I have been driving an acura for the past 11 years and I appreciate the hard working service team. I thought I would take the time to mention that I recently took my car in for service and the team did an o appreciate the hard working service team. I thought I would take the time to mention that I recently took my car in for service and the team did an outstanding job. I appreciate the fact that I can use a loaner vehicle when booked in advance. Thanks Proctor Acura! More

Friendly staff and they exceed my expectations. I feel very confident with the service provided and they explain what is needed and what they recommended. very confident with the service provided and they explain what is needed and what they recommended. More

Brought my 04 TL in for service and was greeted by Charles. He was super courteous and made sure I had a loaner car as the repairs took a couple of hours, ( had to have o2 sensor and seat belt sensor Charles. He was super courteous and made sure I had a loaner car as the repairs took a couple of hours, ( had to have o2 sensor and seat belt sensor replaced). When I returned to the dealership my car was ready to go, washed and vacuumed. I live in Lynn Haven, Fl and could take my car to the local Honda dealer but I prefer the Proctor dealership even though it is 1:45 minute drive. More

I purchaesd my 2010 Acura MDX new from Proctor Acura in 2009 and have used them for all of my service needs. Charles has always treated me like a special customer and I have noticed that he treats all of 2009 and have used them for all of my service needs. Charles has always treated me like a special customer and I have noticed that he treats all of his customers this way. A refreshing experience. Everything I needed was done while I waited a short one hour. Exceptionally good for the amount of servicing I had done. I highly recommend Proctor Acura and will most likely purchase my next, and future new vehicles from them. More

I purchased my MDX at Proctor Acura last year and I ve been servicing my vehicle there ever since! They are always a JOY to work with and very friendly. Whenever I have to wait, they really show you the d been servicing my vehicle there ever since! They are always a JOY to work with and very friendly. Whenever I have to wait, they really show you the difference. Someone will periodically come and ask if there is anything they can do for me and offer me a drink or a snack and their waiting area is always very clean. And as an added bonus, my car is always returned to me clean and looking like new when I get it back! They really go the EXTRA mile. More

I always receive the best service from Proctor Acura. I purchased my car there 11 years ago and the process was simple and fair. I have taken my car there for service from the very first oil change. They a purchased my car there 11 years ago and the process was simple and fair. I have taken my car there for service from the very first oil change. They are always friendly and helpful and explain any issues if applicable. They have always been prompt and I trust the work that they do. My car is 11 years old and runs just as well as if it were brand new. Proctor Acura has gone out of their way to make sure that I feel safe in my vehicle and not ever having to worry about the reliability of my car is worth its weight in gold. More

My wife and I were pleased with the great hospitality and great customer service we received. All of the staff was very professional and nice to us and our son. great customer service we received. All of the staff was very professional and nice to us and our son. More

I was promptly greeted by the service agent, and he called me by name. Since I had an appointment, he knew the reason for the visit. He explained the procedures and charges, and asked if I wanted a was called me by name. Since I had an appointment, he knew the reason for the visit. He explained the procedures and charges, and asked if I wanted a wash&vacuum for my car. Everything was accomplished as requested and my car looked great when I got it back. It's almost a pleasure having to take my RDX in for service! More

Excellent service. Service writers were courteous, respectful, professional and knowledgeable. The technician fully explained the issue with my car and the necessary remedy, in laymen's terms. The respectful, professional and knowledgeable. The technician fully explained the issue with my car and the necessary remedy, in laymen's terms. The waiting room was immaculate, modern, free WiFi, flat screen, comfortable chairs and couch and Starbucks coffee with fresh pastries, no less!!! A very nice lady periodically insured the area was clean. More

Love Proctor Acura Dealership. This is my 3rd Acura and I have been 100% satisfied with my purchase and the service I always get. When I bring my vehicle in to be serviced, I always wait until it's ready.. I have been 100% satisfied with my purchase and the service I always get. When I bring my vehicle in to be serviced, I always wait until it's ready...I'm always made to feel right at home while I wait. Can't say enough about the experience...it's always been a very positive one. More