Proctor Acura - Service Center

Love Proctor Acura Dealership. This is my 3rd Acura and I have been 100% satisfied with my purchase and the service I always get. When I bring my vehicle in to be serviced, I always wait until it's ready.. I have been 100% satisfied with my purchase and the service I always get. When I bring my vehicle in to be serviced, I always wait until it's ready...I'm always made to feel right at home while I wait. Can't say enough about the experience...it's always been a very positive one. More

Tony Bellomio is the best car salesman in the world. My family and I have bought 7 cars from Proctor Acura due mostly to Tony. Charles and Ron in the service department ALWAYS take great care of my car and family and I have bought 7 cars from Proctor Acura due mostly to Tony. Charles and Ron in the service department ALWAYS take great care of my car and me!!! In addition to my own family, Tony has been a huge help to several of my friends in their search for vehicles! Tony, Ron, and Charles are the best. Never let any of them leave. :) More

Robert was quite helpful and I appreciated the opportunity to take the (slightly used) 2009 Acura home for my wife to drive the next day since she did not have time to go to the dealership herself opportunity to take the (slightly used) 2009 Acura home for my wife to drive the next day since she did not have time to go to the dealership herself. This also allowed me to experience the car on my own on the way home and returning the car the next day. All in all, it was a very positive experience. More

My wife and I bought a 2009 MDX from an Orlando Acura Dealer. We did this only because the MDX was available as a dealer demo. It was the right color, it was available, and the price was untouchable. Dealer. We did this only because the MDX was available as a dealer demo. It was the right color, it was available, and the price was untouchable. Knowing the Proctor Acura Team like I do (I have purchased 5 vehicles over the years) I felt comfortable bringing in an Acura that I didn't purchase from them for service. The MDX had an issue with the battery (10,000 miles on the MDX) and went to see Ron and Charles. I dropped in, without an appointment, and they told me they could work me in within 90 mins. They made it happen.. replaced the battery and washed the MDX and had it back to me within 90 mins. I was more than satisfied w/ the service and the professionalism that Ron and Charles always show is impressive. I'll continue to do business with this Team for years to come. Thanks guys! More

Great Service. Both employees goes out of their way to assist you and take care of your car problem. I highly recommend this dealership for sales & service. Purchased a 2008 Certifies TSX-with Navigation assist you and take care of your car problem. I highly recommend this dealership for sales & service. Purchased a 2008 Certifies TSX-with Navigation. Had problems with car not starting up on several occassions, unfortunately I loss a day from work and had to tow the car in the dealership. Found out the Fog lights in the car was never attached, causing a short in the system. The service department took care of the problem immediately and happily went on my way. Thank you Proctor Acura! E. Robinson More

The Service Department is always very friendly and processional. I’ve always had a good experience with the dealership until this last appointment. When I called to make my service appointment I was processional. I’ve always had a good experience with the dealership until this last appointment. When I called to make my service appointment I was unhappy to hear a loaner car is not offered for oil changes anymore. I think its poor customer service on Acura part to suddenly revoke this service after 5 years. This service was a determining factor for purchasing my Acura. The last 2 times I've brought my car in for service I've asked to have my tires checked due to a vibration. Each time it has been determined the weights have come off the tires and are out of balance. We paid each time to have them rebalanced. I feel the first time should have been on us but the second time should have been on Acura as I have not hit anything or driven my car in any way to make the weights come off my tires. More

Being in sales myself, only in Information Technology, I applaud the effort this dealership goes to provide a quality experience. I usually deal with 4 to 5 people at this dealer when engaging in service a applaud the effort this dealership goes to provide a quality experience. I usually deal with 4 to 5 people at this dealer when engaging in service and sales.. Everyone is concerned about providing that quality experience. Everyone at Proctor is fantastic. Great job guys! More

Charles Boykin is absolutely the BEST!! I am always impressed with his product and service knowledge. He has been taking care of me for some seven years now and I have never been disappointed. You ca impressed with his product and service knowledge. He has been taking care of me for some seven years now and I have never been disappointed. You can trust Charles with your service needs. My most recent service experience was the 105,000 mile check on my 2003 MDX. I have been driving to Proctor from Panama City every 15,000 miles, when I could go to a closer Acura dealer. Charles is the reason. Thanks again Charles. More

I have been dealing with Proctor Acura for almost 10 years and have purchased two cars from them during that time. All service done on those vehicles has been done by Proctor Acura. I have always been years and have purchased two cars from them during that time. All service done on those vehicles has been done by Proctor Acura. I have always been completely satisfied with the service results, the professionalism of the staff, and the ease of doing business with them. Some minor mistakes have been made during some service visits but it has always been corrected very quickly, with no charge, and with profusive apologies that it was not completely right the first time. They are the best dealership I have had the pleasure of doing business with bar none. More