Proctor Acura - Service Center

Chris Stone was my service advisor. I could not have asked to be treated any better. There was no wait time for me and service was completed in a timely manner. Great experience! I could not have asked to be treated any better. There was no wait time for me and service was completed in a timely manner. Great experience! More

A customer since 2019 the service team have always been prompt and provides updates as applicable while waiting. Friendly and informative about the details of service. prompt and provides updates as applicable while waiting. Friendly and informative about the details of service. More

Always happy with Proctor dealerships. Have had 3 Honda Always happy with Proctor dealerships. Have had 3 Honda Accords, a Subaru, and now Acura MDX. Always a good experience, from purchase thrust service Always happy with Proctor dealerships. Have had 3 Honda Accords, a Subaru, and now Acura MDX. Always a good experience, from purchase thrust service. More

I have been a customer of Proctor Acura for 20 plus years and I have always been very pleased with the quality of their service. Everyone in sales, service and administration has always been very professiona and I have always been very pleased with the quality of their service. Everyone in sales, service and administration has always been very professional and courteous. I have never dealt with another dealership that compares with your standard of excellence. Sincerely, Satisfied Customer Stephen Cutshaw More

Staff is very friendly and service was great! When I was there they had a service rep out so they were really busy. Another person from another department stepped in to help. My car was taken in about 30 m there they had a service rep out so they were really busy. Another person from another department stepped in to help. My car was taken in about 30 minutes after my appointment so it took a little longer than I was told. This is the first time I have waiter longer than I was told but I was fine with that. Great customer service! More

This was my first service for this car and it was great. My appointment was at 1:30 and when I pulled into the dealership, there was a long line and I thought to myself. “Oh no, this will take forever.” My appointment was at 1:30 and when I pulled into the dealership, there was a long line and I thought to myself. “Oh no, this will take forever.” But, they took my car in exactly at 1:30, serviced my car and finished the car exactly at the time they promised. Also had the hand car wash which was great! I only had one question about my car, and they had a products person come over and explain to me what the “issue” was (an update to my system). The service person continued to update me throughout the time that I was there and that was greatly appreciated!!!! More

Really appreciated the quick and efficient service from Chris and the other members of the Service department. Thank you!! Chris and the other members of the Service department. Thank you!! More

The staff is very friendly and welcoming and provide prompt and quality services. I always have a great experience when I am there. prompt and quality services. I always have a great experience when I am there. More

Service rep stepped in where my assigned rep was unavailable, he was the only one working at the time I was there unavailable, he was the only one working at the time I was there More