Proctor Acura - Service Center

The service at Proctor Acura is why I gave ratings of 5 (Great). Ron was very professional during my visit. He let me know up front that the cost for the B1 service on my RDX would be higher because of t (Great). Ron was very professional during my visit. He let me know up front that the cost for the B1 service on my RDX would be higher because of the oil. This attention to detail is a characteristic of the high quality service provided by Proctor Acura. More

Since I've had my Acura, the service I've received at Proctor Acura has been great. The service personnel is always friendly and go out of their way to explain in detail the issues relating to my car re Proctor Acura has been great. The service personnel is always friendly and go out of their way to explain in detail the issues relating to my car repairs. The shuttle service is always available to take me back to work and to pick me up when my car is ready. One of my friends who had an Acura, but now drives a BMW stated she misses the great service she use to get at Proctor Acura compared to the medicore service she now receives at other place. I also love the fact that every time I get my car serviced my car also gets a good wash and vaccum. Keep up the great job. More

I called at 8:20am and asked if I could get my car serviced that day and they said yes so I took it right then, the shuttle was ready to take me right to work, they serviced it quickly and efficiently serviced that day and they said yes so I took it right then, the shuttle was ready to take me right to work, they serviced it quickly and efficiently, the shuttle was available to pick me up on my timeline and bring me back to the dealership. Great job! Service department is consistently professional and great to deal with...I have recommended numerous colleagues to Proctor Acura because of the great products (solid cars) and excellent service department. They do a great job. Thanks! More

I am so pleased with the service I receive at Proctor Acura. I feel like I can ask questions, I know my car will be serviced with care and quality products. I trust the staff to tell me the truth about Acura. I feel like I can ask questions, I know my car will be serviced with care and quality products. I trust the staff to tell me the truth about the car. Charles usually takes care of me and he tells me what the wait time is. The waiting area is very comfortable. He gives me options when I have choices to consider. He works with me on when to bring my car in. I actually don't mind getting my car serviced because it is a pleasant experience. More

The service department at Proctor Acura has been The service department at Proctor Acura has been excellent. Charles and Ron are unfailingly helpful -- They repeatedly go out of their way t The service department at Proctor Acura has been excellent. Charles and Ron are unfailingly helpful -- They repeatedly go out of their way to make my visit as pleasant and as convenient as possible. We've had a tricky situation where mice were making nests in my engine and causing all kinds of problems, but the folks at the service center have been creative and persistent in seeking a solution. I would highly recommend Acura automobiles and Proctor Acura service to my friends -- More

The service department at Proctor Acura is the best I have ever dealt with. Charles and Ron always treat me as if I was buying a new car each time. Their professionalism and courtesy knows no boundaries. have ever dealt with. Charles and Ron always treat me as if I was buying a new car each time. Their professionalism and courtesy knows no boundaries. I highly recommend them to all my friends and acqaintances. Proctor Acura knew what it was doing when they hired these two. More

Proctor Acura is a great dealership. From sales to service it is top notch. You are always greeted quickly and someone is always available to explain everything to you from sales to service. The serv service it is top notch. You are always greeted quickly and someone is always available to explain everything to you from sales to service. The service dept always has a loaner vehicle available and the service is exceptional. Thank you to all of the Protor Acura team. More

I did not purchase my Acura from this proctor, but I do have it serviced there. They are friendly and courteous. They honored the remainder of the warranty without hassle. I don't mind waiting a couple have it serviced there. They are friendly and courteous. They honored the remainder of the warranty without hassle. I don't mind waiting a couple of hours at the dealer, they have wifi, TV, drinks and some food stuff available. They also have a shuttle that take you home and picks you back up. I am thoroughly pleased with their service so far. More

Proctor's is by far the most professional and honest dealership I have ever been to. I always feel like top priority and all of the staff is so happy and polite. The service is top quality and very time dealership I have ever been to. I always feel like top priority and all of the staff is so happy and polite. The service is top quality and very timely!! Love the complimentary wash and vacuum EVERY time too! More

Mr. Ron was very pleasant and courtesy both over the phone and in person. And the rest of the staff I came in contact with were friendly. The service department was prompt and professional with their se phone and in person. And the rest of the staff I came in contact with were friendly. The service department was prompt and professional with their service. Ron explained to me everything that was going to be done to my vehicle and the price, so there were no surprises. More