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Proctor Acura - Service Center

Tallahassee, FL

5.0
313 Reviews

313 Reviews of Proctor Acura - Service Center

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April 14, 2009

Service people at Proctor Acura are always friendly here and definitely look forward to working with you. When I first bought my TL, I had a paint problem in the back corner where the body meets the glass. More

by dpaluszek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles in Service
Apr 14, 2009 -

Proctor Acura responded

It's great to hear your concerns were taken care of in a prompt and efficient manner. We pride ourselves in superb customer service. We hope you come back and visit us and Proctor Acura in Tallahassee. Thanks for your Review.

April 12, 2009

Both Ron and Charles are great to work with. They have always been courteous and helpful. I am not surprised this dealership is so highly rated. I really appreciate getting a loaner and also the phone cal More

by nole64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
April 07, 2009

The service at this dealership is wonderful. My wife and I are certain that our next Acura purchase will be done at Proctor. The service representatives are very knowledgeable and honest. Eventhough are v More

by reeds0401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 07, 2009 -

Proctor Acura responded

Thanks for your kind words about Proctor Acura in Tallahassee. We look forward to serving your Acura needs in the future.

April 04, 2009

Ron was very courteous. He gave me a loaner for the day. He called when the service was completed to inform me of what had been done. My Nav system had been acting up but of course was working fine when the More

by hoocat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron in service
March 31, 2009

In and out in 20 minutes, I had no appointment, battery was acting up. Service changed the battery, ordered me a new terminal cable, and the car was good to go by the time I finished my complimentary muff More

by 850acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles, Pete,
March 22, 2009

We appreciate the use of a loaner while our vehicle was being serviced. The service was right on time with the estimate I was given. When something was found that needed additional work I was called and as More

by schinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
February 06, 2009

I took my TSX in for its first oil change since I bought the car. I was very impressed with how friendly everyone was, how quickly they took care of the paperwork, and how convenient the shuttle service was More

by jennghay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember; back desk in service area, cashier, shuttle driver
February 06, 2009

I purchased my MDX from Procter Acura and have taken my car there for service relegiously except when out of town...The service department goes out of its way to accommodate my needs and especially Charles More

by Leigh Fairbank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boykin
January 07, 2009

Charles was an excellent example of what people expect from customer service. He was helpful, friendly and knowledgeable. He went out of his way to explain the details of the service performed on my vehic More

by abusylittlebee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles in Service
December 23, 2008

Thanks so much for your excellence and friendliness! I love my beautiful 2006 bright blue Acura RSX and Proctor Acura! I am always welcomed and treated like a cherished member of the Proctor Acura family More

by VIVIANGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Charles, service, Tony Bellomio
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