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313 Reviews of Proctor Acura - Service Center
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November 02, 2019
Excellent service with courteous and knowledgeable personnel. The plan for repairs was well explained in details. The shop is very reliable. I will always bring my car here. personnel. The plan for repairs was well explained in details. The shop is very reliable. I will always bring my car here. More
by Scobiedoo
Employees Worked With
Alex Roland
April 27, 2019
5 star service I couldn’t be happier with the service department. They are friendly, competent and professional. I’ve been a customer for the past 14 years for a rea I couldn’t be happier with the service department. They are friendly, competent and professional. I’ve been a customer for the past 14 years for a reason. More
by Masp
Employees Worked With
Alex Roland
April 10, 2019
great service and wonderful to have car picked up and wonderful to have car picked up and delivered back.excellent service and great to have car cleaned. could not ask for more. thanks to all. wonderful to have car picked up and delivered back.excellent service and great to have car cleaned. could not ask for more. thanks to all. More
by RDW111
Employees Worked With
Alex Roland
March 28, 2019
Small issue, they found the problem, simple fix! Proctor Acura treats everyone like family. Great people, great service. Tim and the team are the best. I won't take my RL any where else! Proctor Acura treats everyone like family. Great people, great service. Tim and the team are the best. I won't take my RL any where else! More
by JeffSoderberg
Employees Worked With
Tim Campion
February 28, 2019
Great Service I took my vehicle for an oil change and AC diagnosis. It didn’t take all day to complete and I was happy with the outcome! I took my vehicle for an oil change and AC diagnosis. It didn’t take all day to complete and I was happy with the outcome! More
by septemberchld
Employees Worked With
Alex Roland
February 20, 2019
Great service at a great price. Unfortunately breakdown over the weekend and holiday. Monday morning Proctor Acura Service manager promises and early assessment to determine the prob Unfortunately breakdown over the weekend and holiday. Monday morning Proctor Acura Service manager promises and early assessment to determine the problem. Once identified, explain the problem, the cost, availability of parts, and approximately completion and ready status. No issues with the way the problem was resolved and handled. More
by Tracy's Acura
Employees Worked With
Tim Campion
December 20, 2018
Excellent service always! I have always received excellent service from Proctor Acura it is the reason I continue to purchase Acura vehicles!! They are honest and friendly... I have always received excellent service from Proctor Acura it is the reason I continue to purchase Acura vehicles!! They are honest and friendly...and the loaner vehicle makes it painless. More
by ET
Employees Worked With
Tim Campion
December 19, 2018
No one touches my car, but Proctor Acura! I had a $3500 repair bill and a few days later my car was riding really rough. I called Tim and told him that I was bringing the car back and I neede I had a $3500 repair bill and a few days later my car was riding really rough. I called Tim and told him that I was bringing the car back and I needed a loaner. He had the loaner ready when I arrived and he could easily tell that something was wrong with the car. They did the diagnostic test and road test. They called a few days later and said that some carbon had broken loose during the previous work. No charge. My car rides great. With over 170,00 miles on the car now, they said 250,00 is easily possible...and I'll head back to Proctor Acura when the time comes for another car. More
by Susanc
Employees Worked With
Tim Campion, Stuart Karp
December 06, 2018
Great service Brought my TSX in for a sunroof issue. Issue was resolved quickly and under initial cost quote. I have always had excellent service here and all the Brought my TSX in for a sunroof issue. Issue was resolved quickly and under initial cost quote. I have always had excellent service here and all the service personnel have been great to work with. Alex Roland was who I worked with this time. More
by JB2
Employees Worked With
Alex Roland
