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Proctor Honda - Service Center

Tallahassee, FL

4.7
984 Reviews

984 Reviews of Proctor Honda - Service Center

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February 29, 2024

Proctor Honda is the best. Great service and a friendly and comfortable waiting room. I am grateful for them. More

by milcindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Walker
Mar 07, 2024 -

Proctor Honda responded

Thanks so much for sharing this. We are grateful for you!

February 17, 2024

I appreciate the service at Proctor Honda. They are always courteous. They do their best to get me in & out when it’s a simple oil change & tire rotation. More

by wallops_01walrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Erickson
Feb 29, 2024 -

Proctor Honda responded

We are glad to hear you had a positive experience at Proctor Honda. Providing courteous service and efficient maintenance is always our priority!

February 17, 2024

Mr Ford the Sipervisor for Express Service is great. Terri Ruthlege is the best sales person and so is Mr Proctor the owner who comes through to visit with people. More

by Tallydawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Rutledge, Bruce Ford, Krystina Erickson
Feb 29, 2024 -

Proctor Honda responded

Thanks for the kind words. We appreciate you!

February 16, 2024

Excellent service experience. It was worth driving from Bay county to have my car serviced at Proctor. The customer service person listened to what my concerns were, answered my q More

by Rudy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Erickson
Feb 29, 2024 -

Proctor Honda responded

Thank you for sharing your experience, Rudy. We're thrilled to hear that our service exceeded your expectations and that you found our team attentive, informative, and professional. We appreciate your trust in us and look forward to serving you again in the future!

February 13, 2024

This experience was even better than the usual excellent service at Proctor Honda. Service was very prompt, pleasant and courteous. Service to my car was explained clearly. .Only wish you still provid More

by PupsCRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Arrington
Feb 29, 2024 -

Proctor Honda responded

Thank you for sharing your feedback. We appreciate you!

February 07, 2024

Corrected problem brought in for and other problems I had been avoiding which could have led to a dangerous situation. More

by bcallaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Feb 29, 2024 -

Proctor Honda responded

We are glad we could address the initial issue and identify other potential problems. Safety is our top priority, and we're committed to keeping your vehicle in top condition. Thank you for bringing it to our attention.

January 25, 2024

Absolutely brilliant customer service, Service was done quickly, efficiently and the checkout illuminated everything that was done to my vehicle. At age 72 I have a bit of experience, and I can say that Pr More

by phil.devries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Ford, Krystina Erickson
Jan 25, 2024 -

Proctor Honda responded

Phil, Thank you for sharing your positive experience with Proctor Honda's customer service! It's great to hear that the service was done quickly, efficiently, and that the checkout process effectively communicated the work done on your vehicle. It's always refreshing to find a dealership that stands out in terms of customer satisfaction, especially considering the reputation that some dealerships have. We're glad to hear that Proctor Honda has provided you with a positive experience, and we appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Safe travels!

January 20, 2024

Service done fast, allowing me to get back on the road to my daily routine. Costumer service after the job done also perfect. More

by Henry Mangili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Fuller
Jan 25, 2024 -

Proctor Honda responded

Henry, We are glad to hear that you had a positive experience with the service! Quick and efficient service, along with excellent customer service afterward, is always great to hear about. We look forward to serving you in the future!

December 05, 2023

As always, I could just keep the narrative on each of these surveys and cut and paste it in. Sheila Stewart is the best at customer care. She stays in touch, makes sure we know what's going on, makes sur More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if Shelia is Stewart or Walker but it's Shelia in the service dept, Sheila Walker, Wyatt Arrington
Jan 04, 2024 -

Proctor Honda responded

This is wonderful to hear, Jesse. We are glad to know that Sheila is taking good care of your car, as we know she always does. Thanks so much for all the kind words!

November 21, 2023

Okay, so you ignored the Honda minder system in your Honda telling you it was time to have it checked out and you went on the road with 55 million other Americans for the Thanksgiving Holiday. Don't le More

by LeftyDogis#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Walker, Sheila Walker
Jan 04, 2024 -

Proctor Honda responded

Thanks for sharing this, Tom. It sounds like Ms. Sheila at Proctor Honda is not just offering excellent car service but also bringing a personal touch to the experience with her unique collection of rings and the stories behind them. It's great to hear that Proctor Honda has been providing top-notch service for over 50 years, creating a long-lasting relationship with customers like yourself. While the Thanksgiving road trip might have been a bit daring with the ignored minder system, it's reassuring to know that Ms. Sheila and the team were ready to ensure your Christmas wasn’t stolen by any automotive Grinches. Here's to many more years of reliable service and stories from those special rings at Proctor Honda!

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