984 Reviews of Proctor Honda - Service Center
I appreciate the service at Proctor Honda. They are always courteous. They do their best to get me in & out when it’s a simple oil change & tire rotation. They are always courteous. They do their best to get me in & out when it’s a simple oil change & tire rotation. More
Mr Ford the Sipervisor for Express Service is great. Terri Ruthlege is the best sales person and so is Mr Proctor the owner who comes through to visit with people. Terri Ruthlege is the best sales person and so is Mr Proctor the owner who comes through to visit with people. More
Excellent service experience. It was worth driving from Bay county to have my car serviced at Proctor. The customer service person listened to what my concerns were, answered my q It was worth driving from Bay county to have my car serviced at Proctor. The customer service person listened to what my concerns were, answered my questions, and kept me well informed about progress. Description of the work done was clear and professionally presented. There were no attempts at up-selling services that are not yet on the service schedule for my car. Waiting room is excellent. Dealership is easy to get to. The people at Proctor really seem to be engaged with their jobs and I got a great first impression of them and the service department. More
This experience was even better than the usual excellent service at Proctor Honda. Service was very prompt, pleasant and courteous. Service to my car was explained clearly. .Only wish you still provid service at Proctor Honda. Service was very prompt, pleasant and courteous. Service to my car was explained clearly. .Only wish you still provided a courtesy van for transportation home and back. More
Absolutely brilliant customer service, Service was done quickly, efficiently and the checkout illuminated everything that was done to my vehicle. At age 72 I have a bit of experience, and I can say that Pr quickly, efficiently and the checkout illuminated everything that was done to my vehicle. At age 72 I have a bit of experience, and I can say that Proctor Honda is the ONLY dealership that I haven't felt used and abused - dealerships often have a bad rep for a reason or two. I will certainly continue to a client of theirs. Recommended. More
As always, I could just keep the narrative on each of these surveys and cut and paste it in. Sheila Stewart is the best at customer care. She stays in touch, makes sure we know what's going on, makes sur these surveys and cut and paste it in. Sheila Stewart is the best at customer care. She stays in touch, makes sure we know what's going on, makes sure things are fixed. She is the epitome of great customer service. We appreciate ur mechanic experts as well. Always a great experience, even when we have to pay a lot LOL. It hurts a little less. Thanks. More
Okay, so you ignored the Honda minder system in your Honda telling you it was time to have it checked out and you went on the road with 55 million other Americans for the Thanksgiving Holiday. Don't le Honda telling you it was time to have it checked out and you went on the road with 55 million other Americans for the Thanksgiving Holiday. Don't let the Grinch steal you Christmas by bringing your ride in for a checkup. Ms. Sheila is waiting to give you a smile and excellent service. You will notice she has rings on all of her fingers and she says that each has a story to tell -- No joke! But, please don't ask her because she doesn't have the time -- She is very busy helping her customers getting the excellent service Proctor Honda customers have learned to expect over the years. I should know, we have been Proctor Honda customers for over the past 50 years. Happy Thanksgiving and have a Merry Christmas! Tom Bishop More