Have used this dealership several times to purchase or lease and have always been satisfied. Recommend Stuart William's as an honest and knowledgeable sales consultant. He listens and quickly matches me up with the perfect deal within my budget.
Mary Smith is the reason we keep coming back to Proctor Honda. Mary is very knowledgeable, professional and thorough. Even though she is not family, she treats us like family and remembers all of my children by name.
Gearshift selector button broke and fell out in pieces. Car had to be towed early Saturday nite. Thus, had to wait until Monday for service. Once I alerted them to the problem, repair service was quickly started. Since replacement part was in stock, repair was finished in 3-4 hrs.
The man that wrote up our service ticket noticed a problem with our battery. He advised us so we had it checked and it was not working at full power. If he had ignored this, we might have become stranded away from home. We are very grateful for his diligence.
The name I checked below was listed as the Service Advisor on our paperwork. I’m not sure if he is the one that wrote up our order or not.
I went in to Proctor Honda today to check our several used cars, not sure if I wanted to buy immediately. Salesman Chuck Williams helped us and he was excellent; very knowledgeable and pleasant to deal with. Prices were reasonable and negotiations were straightforward. No one there was pushy. I left with a vehicle I’m happy with. Overall this was definitely one of the better car buying experiences I’ve had.
Proctor Honda has been my home base for over 10 years. I only purchase vehicles here and I only ever service them here because of the excellent experiences I have had. Most of the personnel are very knowledgeable and helpful. All of the dealership processes have clearly been fine-tuned, resulting in quick efficient service on each visit. I had to move 2.5 hours away from the Tallahassee area recently but I still make the drive for service or sales because I can’t find anything close to the level of excellence at Proctor Honda.