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984 Reviews of Proctor Honda - Service Center
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November 18, 2024
The service deptment needs more training. . I took my car in for routine maintenance and was told everything looked great. I came back a week later to get an extra key and was told there were . I took my car in for routine maintenance and was told everything looked great. I came back a week later to get an extra key and was told there were 3 things that needed maintenance. When I asked about it, I was told a different technician looked at it. Not very professional. More
by spoonerc77
Employees Worked With
Wyatt Arrington
November 16, 2024
First time to Proctor Honda dealership. I took my car in for routine service- oil change. I was greeted with friendly smiles and enthusiasm from everyone. Dealership was clean, well organiz I took my car in for routine service- oil change. I was greeted with friendly smiles and enthusiasm from everyone. Dealership was clean, well organized and from what I experienced very efficient. Work was completed very timely and car was washed. Carlos, my advisor, reviewed the service that was performed on my car and the status and condition of my vehicle- all was good. Carlos was personable and professional. Honda makes a quality product and Proctor Honda matches that with excellent service. I would highly recommend. More
by Karen
Employees Worked With
Bruce Ford, Carlos Mendoza
November 15, 2024
Took my car in for an oil change, when my car was done being serviced I noticed a scratched/big scuff. I mentioned it to the adjuster and he went and got the manager . The manager pulls up the picture fro being serviced I noticed a scratched/big scuff. I mentioned it to the adjuster and he went and got the manager . The manager pulls up the picture from the iPad and begins to tell me that the scuff was already there when I pulled up. From the picture it’s hard to identify the scuff but he saying it there I told him it’s the glare from the paint being blue . My car was washed after the service and the scuff was there new as can be.The manager wipe the scuff with buffer or something to remove the scratches. They were not removed. Over all he told me there is nothing they can do this was on my car before I got there. Ive been a loyal customer at Proctor for years. As of today I will no longer be going here anymore. They try to save their self instead of making the customers happy!!! Would not recommend spending money here More
by Rone
Employees Worked With
1 manager and 1 salesmen
November 12, 2024
I appreciate the courtesy and friendliness of each person I came in contact with. I really appreciate their new texting notifications. It was great getting a text telling me the exact problem and how much it I came in contact with. I really appreciate their new texting notifications. It was great getting a text telling me the exact problem and how much it would be. I wouldn’t go anywhere else. More
by Barb
Employees Worked With
Bobby Bobo, Wyatt Arrington
November 07, 2024
Good experience today. Especially a shout out to my advisor, Krystina Erickson..... very knowledgeable and helpful with my vehicle and the services performed. Thanks Especially a shout out to my advisor, Krystina Erickson..... very knowledgeable and helpful with my vehicle and the services performed. Thanks Mike Flynn More
by Ozzy-Dio
Employees Worked With
Krystina Erickson
November 05, 2024
Prompt and efficient service. Very pleasant attendants. Clean and inviting accommodations! Very pleasant environment and personel Very pleasant attendants. Clean and inviting accommodations! Very pleasant environment and personel More
by marycallproctor
Employees Worked With
Wyatt Arrington
