Proctor Honda - Service Center

pleasant service experience I have a 2006 Odyssey and the A/C went caput.The condenser had a hole from road debris. I drove over 45 miles to try Proctor even though another deale I have a 2006 Odyssey and the A/C went caput.The condenser had a hole from road debris. I drove over 45 miles to try Proctor even though another dealership is far closer.I am glad I did.The service writer, Donnie Jones, was extremely helpful as a liason between me and the techs.I was very happy with the diagnosis,speed,and quality of work.I definitely plan on returning for future service needs. More

Happy Happy Happy Although I didn't buy my Honda from Proctor Donnie was awesome in the service department. My next purchase will be from Proctor Honda!!! He made my e Although I didn't buy my Honda from Proctor Donnie was awesome in the service department. My next purchase will be from Proctor Honda!!! He made my experience so easy and he was very informative and helpful. More

Service I was very pleased with the work and service by the adviser. All I had was an oil change and 80,000 mile check up. Keep up the good work. I was very pleased with the work and service by the adviser. All I had was an oil change and 80,000 mile check up. Keep up the good work. More

Great Experience! I took my new Honda Accord in for its first oil change and tire rotation. Staff were welcoming and got me in and out during my lunch hour. This was I took my new Honda Accord in for its first oil change and tire rotation. Staff were welcoming and got me in and out during my lunch hour. This was a great help to me as I have little time to make sure the car is properly maintained. Thanks for the great service. More

I had my car towed to Proctor Honda on Tuesday, March 18th, so it would be there first thing on Wednesday, March 19th. I called PH to ask if that was okay and was assured it would be. I first talked to 18th, so it would be there first thing on Wednesday, March 19th. I called PH to ask if that was okay and was assured it would be. I first talked to Katherine and then to Vic. I had several questions and they were so friendly and helpful. Wednesday, before noon, I received a call from Zac, letting me know they had my car done. They had started on it on Tuesday, even though my appointment wasn't until Wednesday morning. Again, every question I had was answered by Zac, quickly and efficiently. When I arrived to pick up my car, Zac walked up and asked if he could help me. When I identified myself, he immediately went and got my paperwork and my key and took me over to the woman who took my money and 'checked me out'. Everything was done so smoothly and efficiently. What a well run organization. I bought my 1998 Honda Civic from Proctor Honda and when I wanted to replace it, I went back to Proctor Honda because of the way they took care of me over the years. When I'm ready to replace my 2007, I'm sure I'll go back to Proctor Honda for my next car. More

Service department and Brian were very helpful. Needed a new battery and they called around Jacksonville Hondas to check and see if my battery was under warranty still. Great job new battery and they called around Jacksonville Hondas to check and see if my battery was under warranty still. Great job More

My rating of the service was great because Charles provided updates on my service request and answered my questions about the extended warranty for my car. Also,the service team and cashiers were nic provided updates on my service request and answered my questions about the extended warranty for my car. Also,the service team and cashiers were nice and easy to talk to. Overall, I am very satisfied with my service experience at Proctor Acura. More

I RECENTLY VISITED PROCTOR HONDA FOR A SERVICE CALL ON MY CRV. THE SERVICE WAS EXCELLENT AS USUAL. I HAVE BEEN A HAPPY CUSTOMER SINCE 2005. THANKS GUYS!!! CRV. THE SERVICE WAS EXCELLENT AS USUAL. I HAVE BEEN A HAPPY CUSTOMER SINCE 2005. THANKS GUYS!!! More