Proctor Honda - Service Center

Recently I took my car into the Honda Service center at Proctor Honda to have some oil leaks fixed. I the weekend prior and was routed promptly to a service representative who quickly communicated to me wh Proctor Honda to have some oil leaks fixed. I the weekend prior and was routed promptly to a service representative who quickly communicated to me when I could come in and scheduled my appointment. I was very happy with the service and work they did. My main contact after dropping my car off was Rocky who updated me on the status of my car and the recommended fixes as well as the level of necessity each problem had - whether it could or couldn't wait. Rocky gave me an estimated time of when my car would be ready and before that time arrived he called me to let me know it was ready to be picked up. I appreciate accurate estimates and prompt communication - he made it clear through his actions that he valued my time as a customer. When I went to pick up my car I was greeted quickly and was escorted to the cashier with my paperwork. The cashier (whose name I wish I could remember) was great also - she was friendly, helpful, and efficient. My experience was great and I'm happy to have been a customer of theirs for many years now. More

From start to finish, my experience with Proctor Honda Service couldn't have been better. Making my appointment online was very easy, and they did have my information in their system when I got there. Roc Service couldn't have been better. Making my appointment online was very easy, and they did have my information in their system when I got there. Rocky was my service guy, and he was very polite and courteous, and made sure to take care of my car needs. Even called to let me know when my car was ready and made sure to have shuttle service arranged for me. Billy, the courtesy shuttle driver, is always very courteous and on time. I got a 90,000 mile servicing done, and didn't miss a beat in my day. More

I arrive early and have the option of waiting or being given a ride. I am given an estimate of time to wait and it has always been extremely accurate. There is always fresh coffee and magazines should I given a ride. I am given an estimate of time to wait and it has always been extremely accurate. There is always fresh coffee and magazines should I choose to take advantage of them. My customer service rep. noticed that I was being billed for a service not needed and he quickly removed the charge. I would not have known the difference. Am extremely pleased with the service at Proctor Honda and will most likely purchase my next vehicle from them. More

The service department at Proctor Honda is outstanding. Brian Gorniak did a great job of taking care of my car issue and my service experience was excellent. The customer waiting area is 1st class as is th Brian Gorniak did a great job of taking care of my car issue and my service experience was excellent. The customer waiting area is 1st class as is the entire Proctor dealership. More

I have been a solid loyal supporter of Proctor Honda for 15 years, and during that time I have never been disappointed in service or sales. Recent emergency service was no different. I had car trouble, AA 15 years, and during that time I have never been disappointed in service or sales. Recent emergency service was no different. I had car trouble, AAA delivered the vehicle around 11:00 and it was fully checked out and issue resolved with me getting the vehicle by 5:15. More

My IMA dashboard light came on so I took the car to Proctor Honda Service Department. The problem was the IMA battery, which is a very expensive part. Brian took the time to check and see if the item Proctor Honda Service Department. The problem was the IMA battery, which is a very expensive part. Brian took the time to check and see if the item was still under warranty, and surprisingly it was. This saved me $3500. Everyone there, including Billy the shuttle driver, was helpful and courteous. The entire experience was just great. We have bought at least three vehicles from Proctor and I expect we will be back when we need another. More

I had a recall on my vehicle and called Proctor Honda and scheduled an appointment to have the work done. When I arrived, I had just missed the shuttle to take me to work, so they called and asked him to com scheduled an appointment to have the work done. When I arrived, I had just missed the shuttle to take me to work, so they called and asked him to come back. I virtually had zero wait time, he came right back for me. My service leader, Rocky Harrell, has been helping me for years, and is always professional, courteous and honest. I would recommend him to anyone! The recall fixed the problem I was having with my van and so far, it has been running great. It was a very pleasant experience, as always! More

My experience at the Proctor Honda Service department was phenomenal. They were prompt and courteous, coming to assist me right away. All I had to do was drop my car off and within just an hour they had my d phenomenal. They were prompt and courteous, coming to assist me right away. All I had to do was drop my car off and within just an hour they had my diagnosis and the estimate for repairs. I approved the repairs and they had my car ready for me unbelievably quickly. My car is running like new and I couldn't be more pleased. I bought my car from Proctor Honda 5 years ago and have always enjoyed their professional and welcoming environment. I know my Honda will last me many more years and its great to know that the Proctor team will always be there to take care of me. More

I received excellent service when I dropped my car off for an oil change and to get some new light bulbs. Brian Gorniak greeted me as soon as I pulled up around 7:45 AM. He quickly and efficiently took my for an oil change and to get some new light bulbs. Brian Gorniak greeted me as soon as I pulled up around 7:45 AM. He quickly and efficiently took my information. I took the shuttle to work and before 10:00 AM everything was completed and Billy (the shuttle guy) promptly picked me back up free of charge to retrieve my vehicle. Thank you Proctor Honda for making it easy and affordable for single working women to have maintenance done on their vehicles! More

I have done business with several auto service centers in Tallahassee and Proctor Honda has, by far, provided the best experience. The work performed on my vehicle is always of good quality and their custome Tallahassee and Proctor Honda has, by far, provided the best experience. The work performed on my vehicle is always of good quality and their customer service personnel are attentive and willing to answer any of your questions. Also, the waiting area is very comfortable. There are beverages and snacks provided as refreshments, as well as a spacious seating area and workstations with power outlets if you want to get some work done on your laptop. More