Proctor Honda - Service Center

The service repesentative treated me and my car with respect. When I brought my car in, Brian explained to me what was planned for my car and the estimated cost. The car was ready, as he had said, soon respect. When I brought my car in, Brian explained to me what was planned for my car and the estimated cost. The car was ready, as he had said, soon after lunchtime. When I picked up my car, Brian told me everything that was done for my car and everything that I should keep an eye on. The charges were just as he had estimated. My car is definitely running more smoothly now and the cost was much less than I originally thought it would be. I will be back to Proctor's for service because Proctor's has earned my trust and given me a pleasant experience in giving my car the service it needed. More

I bought my new Honda Accord in March 2002 from Proctor Honda.It was a good investment! I have had almost zero problems and the few problems I've had were minor. Like the light in the clock going dark. Wel Honda.It was a good investment! I have had almost zero problems and the few problems I've had were minor. Like the light in the clock going dark. Well that set me back about $4.00. Proctor Honda is where I purchased my car and they are the only people who have ever serviced it. I trust these guys! They don't push anything, they just tell me how things are and if I can get by for now without having to get new breaks or tires and such, then they will let me know if it's something that needs attention now. It's a comfortable feeling to know the people who service your car are not out to get anything they can. I do not ever get the feeling that "something is not right". I would love to have a new Honda but my 10 year old Accord is doing just fine. Besides, it's only got about 84,000 miles on it and running as good as it did when it was new. That's a really good thing because I'm not able to buy a new car now anyway LOL. I guess my main message here is Proctor Honda is a good place to purchase a car and get it serviced. I have zero, none, nadda a problem with Proctor Honda. They are a good group of honest people who want to make their customers pleased. I'll stay with them always. Mike Miller More

I developed an unexpected problem with my Honda Civic over the weekend and called Proctor Honda first thing Monday morning. I had the great fortune of dealing with Victor Whaley who invited me to bring over the weekend and called Proctor Honda first thing Monday morning. I had the great fortune of dealing with Victor Whaley who invited me to bring the car in as soon as I was able to. I had feared that it would take me several days to get an appointment but was very pleasantly surprised to learn that Proctor could take it that very morning. While he was waiting, Victor checked my service records and learned that I was past due on a few maintenance items. He greeted me when I arrived, had all the paperwork ready in a flash and I was on my way to work within minutes. During the day, he kept me apprised of the progress of the repairs and even called to advise me of other conditions that were noticed when the "hood was up." Victor was very honest in his opinion of whether the work had to be done now or could be deferred to a later date. In other words, he was not trying to sell my unnecessary repairs which I greatly appreciated. My car was ready when promised. The amount due was the same as what was quoted to me when he called. Overall, I was very pleased with my experience and will not hesitate to return to Proctor Honda for service if the need arises. More

It is always such a pleasure to visit the Proctor Honda service department. They immediately diagnose the problem, explain in detail what needs to be done and the cost, and deliver on time, every time. I service department. They immediately diagnose the problem, explain in detail what needs to be done and the cost, and deliver on time, every time. I have two Hondas that I trust to the Proctor's team and will continue to be a loyal customer, as I have been since 1992, for all of my service needs! More

Duke, There has been a significant improvement in the quality of the Service Reps at Proctor Honda, compared to previous visits. Victor was my Service Rep, and I found him to be very affable, friendly, k quality of the Service Reps at Proctor Honda, compared to previous visits. Victor was my Service Rep, and I found him to be very affable, friendly, knowledgeable, a great listener and devoted to customer satisfaction. This is the first time I met Victor, and I really enjoyed talking with him. Billy who provides shuttle service for customers is always a pleasure to ride with, and a great conversationalist. Billy remembers me from previous visits. He has always been top notch. Both Victor and Billy exemplify the best customer service quality in town. One Very Satisfied Customer, Joel Lanier More

For the past 6 years, we have had our vehicles serviced with Proctor Honda. Our service experience has always been excellent. There has never been a time where we haven't been satisfied. The service sta with Proctor Honda. Our service experience has always been excellent. There has never been a time where we haven't been satisfied. The service staff are always courteous and polite. Thank you! More

With 2 daughters at FSU & Mom & Dad in the Miami area it is reassuring to know that any problems with our Honda Fit can be taken care of quickly & professionally. I was able to make a payment over area it is reassuring to know that any problems with our Honda Fit can be taken care of quickly & professionally. I was able to make a payment over the phone for a new battery & oil change. Brian was very helpful and friendly. I know with Honda quality my girls are safe! Looking forward to thanking Brian in person the next time we're in Tallahassee! More

I think this is my 7th Honda. The service is so good, it is a pleasure to get my car serviced, and an oil change is cheaper than super lube. They even wash my dirty car for me. The snacks are delicious wh is a pleasure to get my car serviced, and an oil change is cheaper than super lube. They even wash my dirty car for me. The snacks are delicious while I am waiting. The ambiance is divine. They really try hard to be the best, and they are. Judy Phipps proud Honda owner. More

This is the finest service department I have every dealt with and I am a "senior citizen" with years of dealing with service departments. I purchased my 2003 Accord in 2002 and have never had it serviced an with and I am a "senior citizen" with years of dealing with service departments. I purchased my 2003 Accord in 2002 and have never had it serviced anywhere else. The employees in the service department and in the office are outstanding when it comes to efficiency and customer servce. I highly recommend this dealership for sales and for service. More

Service was ok, it was completed in a timely manner, but when we picked up our vehicle we noticed out Accord emblem was missing. After notifying the service person, we got the idea that their was nothing h when we picked up our vehicle we noticed out Accord emblem was missing. After notifying the service person, we got the idea that their was nothing he could do about it. We insure him that it was on the vehicle when we dropped it off, being that I had just washed it. Then the Service Manager said I know where it might be, come back with emblem. (found in wash area). He offered for us to come back if we could not glue the emblem ourselves, that he would try and glue it for us. They also called about a gear shift issue.We let them know that we were aware of the issue and to leave it alone. When we got the car home we noticed that their were clunks of piece picked out of the gear shift that were not their before. The problems was made greater by this, we knew what the original problem was with the gear shift, but now you employee tech made the problem worse. We took it in for the timing belt, not for anything else. More