From beginning to end it was painless. I was not planning to get a new or used car but had no choice when the cost of repairs on the old car was more than it’s value. I live in a rural area and knew another sedan just wouldn’t be good in New Hampshire winters. Several friends suggested Subaru, actually everyone I asked suggested Subaru. So...dreading the car buying process I went to Profile Subaru, prepared to “do battle” with a pushy sales person fearing they would try to talk me into an expensive new car that I didn’t want or need because they had to meet a sales quota or something similar. That’s NOT what happened. When I arrived I was pleasantly and professionally greeted by Jim Curran. When I told him I was just looking he left me alone to look, not hovering over my shoulder. When I had questions he was very helpful, knew the answers and I felt like it would be OK to open up conversion about why I was looking. Before I arrived I was sure I’d be seen as an old lady they could take advantage of, that’s how my last several car buying experiences had gone. I’ve been buying cars for more than fifty years and they were all the same......until I went to Profile Subaru. WOW what a difference,! Nice people, no pressure, very knowledgeable, fair pricing. As Jim and I drove several cars I could tell he had a good since of what I needed, even more than I did. He suggested a 2016 Outback with only 24,000 miles. It had everything I wanted and then some!!! Jim explained all the bells and whistles, what they were for and how to use them. Then we talked price and I was prepared for the usual nightmare negotiations that go along with buying a car. NOPE none of that either. The price he quoted was way below market value, less than I wanted to pay and then there was an additional $3,500 off. Plus they included the 30,000 mile service, a new set of tires, the balance of the new car warranty and the roadside assistance plan, and training whenever I need it on the bells and whistles. Dealing with Profile Subaru, Jim Curran and Jeremy Roy was a wonderful experience that I will recommend to everyone !!! Thank you Jim, Jeremy and Profile !!