Progressive Chevrolet - Service Center

I come to rely on Progressive Chevrolet for parts and service for my personal vehicle. Todays thoughts will be directed to the outstanding service provided by Mr. Jay Johnson and service staff related service for my personal vehicle. Todays thoughts will be directed to the outstanding service provided by Mr. Jay Johnson and service staff related to the service of my employer provided vehicle. I operate a 2008 GM vehicle (employer provided) daily and exceed 25,000 miles per year. As with most employers today, budget constraints are a way of daily operations. Simply, vehicle maintenance is never a priority. The problem with the '08 unit was ongoing and exceeded two years. Armed with data from a number of internet searches my employer was convinced the problem was a design malfunction which was beyond repair. Based on my prior experience with the service dept at Progressive Chevrolet, I convinced my employer to let me approach Mr Jay Johnson with this vehicle concern. Mr Jay Johnson worked closely with middle management staff members of my employer to address this concern. Tuesday January 3, 2012 at 9am, the unit arrived at the dealership. At 4pm the same day my employer directed my to pick up the unit. I am happy to announce the unit is 100% repaired. Mr Jay Johnson has a positive "can do" attitude, works well with middle management team members of outside corporate staff and maintains the best interest of GM, Progressive Chevrolet, and faithful longtime customers. More

I had an issue with the brake system on my 2008 Chevrolet I had an issue with the brake system on my 2008 Chevrolet Suburban. The crew at Progressive Chevrolet Service Department handled the problem with t I had an issue with the brake system on my 2008 Chevrolet Suburban. The crew at Progressive Chevrolet Service Department handled the problem with top notch professionalism. I highly recomend Progressive Chevy Service Dept. They will get it fixed right the "FIRST" time. But having dealt with them in the past, I expected nothing less! More

Progressive’s Service Department and especially Bernie Wymer are fantastic. I recommend them all the time. My family has purchased 11 vehicles from Progressive Auto Group, and it is because of Progressive Wymer are fantastic. I recommend them all the time. My family has purchased 11 vehicles from Progressive Auto Group, and it is because of Progressive Chevrolet repairing an S-10 pickup that I purchased used from Mullinax Ford, which they could not fix, and they made the mistake of having me pick it from Bernie… No contest Progressive Chevrolet is the best dealership in the area. More

I HAVE WORKED WITH SHERRY LONGWILL FOR SEVERAL YEARS. SHE HAS ALWAYS GONE OUT OF HER WAY TO MAKE SURE THAT MY VEHICLE WAS PROPERLY CARED FOR. SHE ALWAYS KEEPS ME INFORMED OF ANY DELAYS IN SEVICING MY CAR SHE HAS ALWAYS GONE OUT OF HER WAY TO MAKE SURE THAT MY VEHICLE WAS PROPERLY CARED FOR. SHE ALWAYS KEEPS ME INFORMED OF ANY DELAYS IN SEVICING MY CAR. ALSO MAKES SURE THAT I HAVE A SUITABLE VEHICLE ON THOSE OCASSIONS WHEN THERE IS A DELAY DUE TO LACK OF PARTS. MY FIRST DEAING WITH SHERRY WAS OVER 15 YEARS AGO WHEN SHE WORKED IN CANTON, OHIO. WHEN THAT DEALERSHIP WAS SOLD AND EVENTUALLY MOVED TO MASSILLON, I FOLLOWED HER TO MASSILLON. SHE WAS SUBSEQENLY TRANSFERRED FROM THE CADILLAC OPERATIONS TO THE CHEVEROLET DEALERSHIP, I FOLLOWED HER EVEN THOUGH I HAVE A CADILLAC. More

I live right beside serpentini and will not go to them for anything Progressive is my shop will always be my shop!!!! The reason for a good on price is because it was a headlamp that needed replaced and w for anything Progressive is my shop will always be my shop!!!! The reason for a good on price is because it was a headlamp that needed replaced and we can't help that the bulb for my car was $30.00 We can always wish for cheaper but you and I don't have a choice on what the manufacturer charges for parts. Keep up the great work and Personality I love progressive chevrolet and I wouldn't go anywhere else. Missie Tucker More

I always receive prompt, professional and friendly service from Fred Keller! I am very happy and will buy another vehicle from Progressive Chevrolet when it's time to replace my current vehicle all b service from Fred Keller! I am very happy and will buy another vehicle from Progressive Chevrolet when it's time to replace my current vehicle all because of the service Fred Keller provides me. I waited on my vehicle today and the waiting area was very nice, I brought some work along with me and found the waiting area to be very accomodating. I will certainly recommend my family and friends to purchase their next vehicle from the Progressive Auto Group and Fred as their Service Advisor. More

This is the first time I have used your service department. I had a great expereience with Fred - he was helpful, efficient and overall a good first impression. I had our 2002 Yukon in for some e department. I had a great expereience with Fred - he was helpful, efficient and overall a good first impression. I had our 2002 Yukon in for some electrical issues (dashboard lighting, rear windshield wipers/seat heaters). After finding out the price to replace most of the items, I chose only to replace the necessary item (wiper) as this was mostly a safety issue. The reason I did not choose to fix the others items is based on price and age of the vehicle. This had nothing to do with service, but more a personal choice. I plan on returning to the dealership for any future work or repairs. More

I have always delt with Fred Keller in the service department.Found him to be helpful,courtiuos and very knowagerle with the service that was needed.He and his mechanics seem to get the job done right department.Found him to be helpful,courtiuos and very knowagerle with the service that was needed.He and his mechanics seem to get the job done right the first time thus less returns are needed.I would surely recommend them to anyone who needs service More