Progressive Chrysler Jeep Dodge Ram
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I was searching online for a specific year and model used car and I found the best price at progressive. Terry Varney was quick and courteous and walked me through the details of coming from out of state to car and I found the best price at progressive. Terry Varney was quick and courteous and walked me through the details of coming from out of state to purchase the vehicle I wanted. My salesman, Scott Franks met me at the airport, answered all my questions and was patient as I carefully looked over and test drove the car I was buying, even though the dealership was officially closed, and it was Friday night. Scott went out of his way to get me everything I needed so that we could close the deal and get me on my way. I was very pleased with my experience and would recommend Progressive to anyone. More
I came into looking for a 2008 Jeep Patriot that was in Progressive's website. I was looking around, and Bob approached me and asked what I was looking for. I told him, and he found out that the jeep was Progressive's website. I was looking around, and Bob approached me and asked what I was looking for. I told him, and he found out that the jeep was at another car lot. He went and got it, and brought it back to me. He made the buying process easy and confident. He is a very personable salesperson. He explained the features of the Jeep very well. He worked for me to get me into the price range I was looking for. The whole atmosphere at Progressive was calm and inviting. More
This was our second car we purchased from Progressive. We have been overjoyed with the service!! I would recommend this dealer to anyone! The service was great and our sales rep was amazing! Jin was gr We have been overjoyed with the service!! I would recommend this dealer to anyone! The service was great and our sales rep was amazing! Jin was great with our kids as well.He went above and beyond the sales role. Thank you for such wonderful service Jin! We will definitley buy our next car from progressive! More
It was great customer service.Bob always made sure I was happy with the choices I had.He made sure I was happy all three times I came up to Progressive. Bob did whatever he had to do to make his customer ha happy with the choices I had.He made sure I was happy all three times I came up to Progressive. Bob did whatever he had to do to make his customer happy.He was very educational on all the cars I looked at.He put in the time and effort to make me happy with Progressive.My overall experience was great. The price was good, but not great. I was hoping for it to be a little less than I had to pay for. More
I was very pleased with the customer service I received from Kurt. He showed me exactly what I was looking for and did not pressure me into buying anything. He interacted with both my mother and I but ma from Kurt. He showed me exactly what I was looking for and did not pressure me into buying anything. He interacted with both my mother and I but made sure to direct questions toward me since I was the one purchasing the vehichle. Kurt also worked with us on the price as much as he could. I was looking to go a little bit lower but it was someone else said it could not happen. Kurt is very good at what he does and I would reccomend him to my friends and family. More
Service manager and mechanic were very courteous, friendly, and helpful. Would recommend purchasing a car at Progressive Jeep based on the customer service provided from their service department. The friendly, and helpful. Would recommend purchasing a car at Progressive Jeep based on the customer service provided from their service department. The sales staff has been helpful, knowledgeable, and follow up on questions or issues. More
Curt was very patient with us as we worked to get the best price on the truck we bought from progressive. We did not feel pushed at all like some other dealerships. He always takes the time to say hello best price on the truck we bought from progressive. We did not feel pushed at all like some other dealerships. He always takes the time to say hello when we are in the dealership and takes the time to answer any questions we have. We greatly appreciate his quality of customer service and because of him we will continue to buy our cars from progressive. More
I went to 12 dealerships in three days, progressive being I went to 12 dealerships in three days, progressive being the best. Kurt Greissing's professionalism definitely was one of the major factors in me p I went to 12 dealerships in three days, progressive being the best. Kurt Greissing's professionalism definitely was one of the major factors in me purchasing the vehicle. I have already recommend Progressive and Kurt Greissing to two of my friends. Thank you Eric Huffman More
Kurt was very helpful and honest when helping my wife and I pick a vehicle for our daughter who graduates from college. He took the time to show us several vehicles and put up with our many question. Even th I pick a vehicle for our daughter who graduates from college. He took the time to show us several vehicles and put up with our many question. Even though we didn't buy anything on our first visit he still welcomed us back and showed us the same couple cars again until we finally chose the right one. I plan on coming back when my son graduates. More
Kurt was very friendly and helpful when we were looking for a Jeep Commander. We wanted a specific model/edition and he searched until he found what he wanted. He went out of his way to make sure we were h for a Jeep Commander. We wanted a specific model/edition and he searched until he found what he wanted. He went out of his way to make sure we were happy with what we purchased. We will go to him again when we are ready for our next vehicle. More


