Progressive Chrysler Jeep Dodge Ram

excellent Excellent service!!! Treated me with respect, took the time to explain everything to me. Overall a very great experience on purchasing my first new ve Excellent service!!! Treated me with respect, took the time to explain everything to me. Overall a very great experience on purchasing my first new vehicle! Maria was my sales person and she was great!! If you're looking for a vehicle go see her she's fantastic!!!! More

Best experience of any dealership! Paul King was amazing and went beyond my expectations! What an asset to this team! I will definitely refer any one to him and this dealership. Tim, th Paul King was amazing and went beyond my expectations! What an asset to this team! I will definitely refer any one to him and this dealership. Tim, the owner of the dealership was in and met with me. Very nice and friendly. Over all the best new car purchase yet! More

Service on Chrysler town and country I took my two year old Town and Country that I lease , in for what I thought was a bad alternator. This was my first trip to the service center at Pro I took my two year old Town and Country that I lease , in for what I thought was a bad alternator. This was my first trip to the service center at Progressive Chrysler. It is the closest service center to our Massillon home. It was the day after Christmas and extremely busy but all of the staff were smiling, happy, polite and helpful. The setup for service is excellent also and allows multiple people access to staff at the same time. I was waited on by Hilary Jackson, who was extremely polite, always smiling, and happy, despite the many people who were there for service. She advised me that I was over on the mileage for the lease so Chrysler would not cover this. I said the lease had a couple more months and a brand new vehicle should not have a bad alternator already. She readily agreed and told me she would call Chrysler on my behalf and plead my case. She was very willing to do this and happy to do it. I was impressed that she would do this and wanted to give her some praise for doing a great job. She was successful and we did not have to pay for this expensive repair. This dealership was pleasant, welcoming and both Hillary and the rest of the staff that day did a great job. I heard multiple apologies fo the wait and interruptions. I saw them grab their coats and run outside on a very cold day to move cars, all the while apologizing for the wAit. I would come back to this dealership anytime. Thank you for great customer service and smiling, happy staff. Great job! Sandi Boron More

Purchase of A Dodge RAM Big Horn truck The Sales Team of Jake Brown and Tyler Baumgardner listened to what my wife and I were looking for and then brought to us a truck option that included The Sales Team of Jake Brown and Tyler Baumgardner listened to what my wife and I were looking for and then brought to us a truck option that included all the features that we were looking for on a truck. We were both very pleased with their attentive, courteous, and encouraging help in the selection of a truck that is the nicest and most practical vehicle we have ever owned. More

USED CAR FOR MY DAUGHTER HAD GREAT EXPERIENCE WITH MYK FRITCH LOW PRESSURE SALES I WOULD RECOMMEND DEALERSHIP WILL GET REPEAT BUSINESS I AM PLANNING TO HAVE ALL MY SERVIC HAD GREAT EXPERIENCE WITH MYK FRITCH LOW PRESSURE SALES I WOULD RECOMMEND DEALERSHIP WILL GET REPEAT BUSINESS I AM PLANNING TO HAVE ALL MY SERVICE DONE HERE More

Just a great place and a Great service advisor to talk with. I met Mr. Corbin several years ago while in for routine service on my company trucks I found him to be very thorough, knowledgeable, and funny as xxxx I met Mr. Corbin several years ago while in for routine service on my company trucks I found him to be very thorough, knowledgeable, and funny as xxxx. I have since started my personal vehicles to him and have even purchased a vehicle from Progressive. More

rear wiper They have done a great job this week had both of our vehicles in this week and had no problems with the service. Would recommend the service departmen They have done a great job this week had both of our vehicles in this week and had no problems with the service. Would recommend the service department. More

Great group of people! Not everyone enjoys stopping to have their vehicle serviced, but it is something I look forward to. Mike, Tony and Lee made my time there enjoyable. V Not everyone enjoys stopping to have their vehicle serviced, but it is something I look forward to. Mike, Tony and Lee made my time there enjoyable. Very great group of guys even though Mike is Michigan fan! They definitely make you feel comfortable and you can tell they are knowledgeable about their jobs! Thanks guys! See you in 5,000. More

Outstanding!!!!! I've known Michael Corbin for a long time. His knowledge of the service industry is outstanding and when paired with Brian Glasper in Sales, it's a pe I've known Michael Corbin for a long time. His knowledge of the service industry is outstanding and when paired with Brian Glasper in Sales, it's a perfect match!!!! I've recently purchased my second Jeep from Progressive and am overjoyed with the product and great atmosphere the Progressive team offers every time I'm there for routine visits!!!! More

Perfect customer service experience! This was a wonderful experience here, Brian was very helpful and engaged in the sale! Very thankful to have had him as a salesman! He did a wonderful This was a wonderful experience here, Brian was very helpful and engaged in the sale! Very thankful to have had him as a salesman! He did a wonderful job, such a friendly and enthusiastic guy! He is definitely in the right profession, he sure knows his cars! Not to mention Alyssa as well who was very helpful with all the paperwork and making sure to explain and review all the terms! Can't forget Mike either, such a friendly and inviting personality! Very helpful and knowledgeable! Overall my experience here was outstanding and I would definitely reccomend this dealership to future car buyers! Great staff, all are so kind, helpful and easy going! Thanks!! More