Progressive Chrysler Jeep Dodge Ram

Excellent Experience I was looking to buy a used vehicle with 4WD to get back and fourth to work, ended up buying a 2012 Jeep Patriot. We didn't notice it on the test driv I was looking to buy a used vehicle with 4WD to get back and fourth to work, ended up buying a 2012 Jeep Patriot. We didn't notice it on the test drive but after buying the vehicle and driving it home we noticed the transmission was jerking and after reading many reviews found out this type of vehicle tends to have many transmission issues. We took it back to the dealership the next day and talked to the manager about returning it. They allowed us to return it with no hassles and further helped us to find a different vehicle. Ended up buying a new 2016 jeep renegade, should have just went with a new vehicle from the start! They were very helpful in helping us pick out one with the main features I wanted and helped to keep my payments the same as they were for the patriot I was originally going to buy. Very satisfied with the salesmen and managers. One complaint is that I felt as if we were a little cheated on the trade in value of my car. More

Good Experience Great service, excellent knowledge of vehicle, good vehicle pricing, and smooth process. I appreciate that the salesman was not overbearing, talkative Great service, excellent knowledge of vehicle, good vehicle pricing, and smooth process. I appreciate that the salesman was not overbearing, talkative, and allowed open discussion. Well done! More

Great Experience! :) My experience at Progressive Chrysler Jeep Dodge was exceptional! Every employee was friendly, knowledgeable, and professional. They made my experienc My experience at Progressive Chrysler Jeep Dodge was exceptional! Every employee was friendly, knowledgeable, and professional. They made my experience of getting my first car enjoyable and got me an amazing deal. Alyssa and Brian were extremely helpful in explaining all the details of paperwork as well as the car itself! I would recommend them to anyone. More

undoubtably the best car buying experience we have ever had! We were looking for a Chrysler 300 s and found this car online,made an appointment with the sales team.We got to the dealership and met Brian and this We were looking for a Chrysler 300 s and found this car online,made an appointment with the sales team.We got to the dealership and met Brian and this turned into the best car buying experience by far that we have ever had.We laughed and joked the hole time we were working out a deal.One of the best things was the fact that they were up front about the car no hidden surprises.Brian Glasper is a fantastic salesman and very knowledgeable about what he does.I know that it was worth the drive to Massillon to purchase this car and we will definitely purchase another car there.(By the way Brian I'm hoping that I can get some shoes size 11 will work) LOL.Also want to put a shout out to John Marks for an outstanding job with the paper work. More

Amazing Deal! I went in to look at car I had seen online. Unfortunately it had already sold, but they found me a similar vehicle and gave me a great deal! Paul was I went in to look at car I had seen online. Unfortunately it had already sold, but they found me a similar vehicle and gave me a great deal! Paul was awesome! Loving my car!!! More

Made a deal online on a vehicle and all terms were honored. I drove 220 miles to do business with Progressive so that says it all! They honored their online pricing and worked with me to have everything ready I drove 220 miles to do business with Progressive so that says it all! They honored their online pricing and worked with me to have everything ready so that I could head back home quickly. I will absolutely recommend them to everyone I know. Great car buying experience. More

Great Experience!! Couldn't have asked for a better salesman...Justin was awesome. No mater what questions I asked or how many cars I looked at he was always smiling and Couldn't have asked for a better salesman...Justin was awesome. No mater what questions I asked or how many cars I looked at he was always smiling and never made me feel like I was wasting his time. I would recommend him to anyone. More

GREAT SALES GUY The delaership was fully stocked with plenty of choices and Paul took the time to show us everything. Paul took great care of us, we will absolutely b The delaership was fully stocked with plenty of choices and Paul took the time to show us everything. Paul took great care of us, we will absolutely be buy from Progressive again! More

Crooked Your basic bait/switch tactics. Incompetent sales and finance. DON'T waste your time. When salesman admitted his mistake, finance manager denied it Your basic bait/switch tactics. Incompetent sales and finance. DON'T waste your time. When salesman admitted his mistake, finance manager denied it with a customer is wrong attitude. More

Awesome services is why I keep coming back! This is the 5th vehicle I have bought from Progressive Chrysler Jeep Dodge and Mark Hastler. The experience and services are always top notch! I love This is the 5th vehicle I have bought from Progressive Chrysler Jeep Dodge and Mark Hastler. The experience and services are always top notch! I love my new 2016 Jeep Grande Cherokee. More