
Progressive Chrysler Jeep Dodge Ram
Massillon, OH
Filter Reviews by Keyword
By Type
Showing 1,024 reviews
Not For Everybody I stopped by this dealership one day afer work.As i walked the WHOLE parking lot looking at cars,not a single employee took the timeout to even ask if I stopped by this dealership one day afer work.As i walked the WHOLE parking lot looking at cars,not a single employee took the timeout to even ask if i needed help!Pretty sad when you consider i walked past 4 standing out front on my way to my car to leave.so i left and returned the next day because there was a car i was interested in.this time as i got out my car i seen NO employess so i made my way into the building where all the employess were standing and talking.Long story short,i have never been SO INSULTED so bad in my entire life at the ignorant lack of respect from this employee.find a different dealership unless you dont mind being treated like a 12yr old.sad part is i had bought my last two cars from here.i would not recomennd this place to anyone.in fact,i tell people anywhere BUT here.but then again,depending on "who you are" maybe you will have a better experience!! More

Used Kia Optima The folks at Progressive were polite and eager to answer questions. They processed my transaction in a timely manner and explained the details i had q The folks at Progressive were polite and eager to answer questions. They processed my transaction in a timely manner and explained the details i had questions with. More
First time buyer This was our first visit and purchase at Progressive. My husband and I were greeted with professional and welcoming service. We would recommend this d This was our first visit and purchase at Progressive. My husband and I were greeted with professional and welcoming service. We would recommend this dealership to others. Thank you to our courteous salesman for a smooth and fast sale. More
Justin Carter was my salesman and the whole experience was nothing but positive, he was very honest and knowledgeable, he answered all my questions about my Chrysl was my salesman and the whole experience was nothing but positive, he was very honest and knowledgeable, he answered all my questions about my Chrysler 300 and even set up my Bluetooth for me. We even shared a common interest as we are both deer hunters and when I left the dealership I felt as if I had made a new friend. Terry More
Awesome!!! Went in to see what I can do about training in my car. Every person there was very polite and helpful. I am very grateful that Michelle was the employ Went in to see what I can do about training in my car. Every person there was very polite and helpful. I am very grateful that Michelle was the employee to help me. She helped me find the vehicle I was looking for and its amazing! Thanks guys! More
Very good Jon was very knowledgeable about the vehicle(s) I was interested in. He had an answer for all of my questions and concerns. He was very laid back and Jon was very knowledgeable about the vehicle(s) I was interested in. He had an answer for all of my questions and concerns. He was very laid back and did not pressure me in any way. I would definitely recommend Jon and Progressive Jeep Dodge to anybody who asks. More
Best buying experience ever! Our experience at Progressive Chrysler/Dodge/Jeep/Ram was so much better than any at any of the other dealerships that we have ever bought cars from b Our experience at Progressive Chrysler/Dodge/Jeep/Ram was so much better than any at any of the other dealerships that we have ever bought cars from before. Our salesperson Amber B. Williams was a joy to work with. We found Amber to be extremely knowledgeable about the vehicles we were interested in. My wife & I have both worked in sales & we both felt that Amber was professional without being overly aggressive. We will certainly talk to Amber first when we are looking for our next vehicle. More
Enjoyable Car Buying Experience Paul was very friendly and attentive to our needs. Respectful of which car we came to look at and didn't push us towards other vehicles that were out Paul was very friendly and attentive to our needs. Respectful of which car we came to look at and didn't push us towards other vehicles that were out of our price range. He is not your typical car salesman that people dread dealing with, just a family man trying to get to know you and do his job. Jake went above and beyond by making phone calls to the bank of our choice and trying (and succeeding) to get them to match a lower rate. More

Our buying experience Progressive Dodge has the best team from Sale, to serivce and finance. They will do everything in there power to get you into the vechile of your drea Progressive Dodge has the best team from Sale, to serivce and finance. They will do everything in there power to get you into the vechile of your dreams, everyone is very professional, and will make your buying experience wonderful! I would recommend Progressive to anyone looking for a new car or truck! Rod and Judy Selogy More
A pleasure to deal with Justin Carter worked very hard to get the deal through. We traveled 3 hours to get the vehicle we wanted and did not know that it would require a cash Justin Carter worked very hard to get the deal through. We traveled 3 hours to get the vehicle we wanted and did not know that it would require a cashier check to complete the deal. Not wanting to travel home and then back he pulled all the strings to see that we could drive the vehicle home. We felt we got a very good deal as another (local) dealer was going to sell the same veh to us for an additional $2,000 and convinced us we were getting the best deal possible at their price. More