Progressive Chrysler Jeep Dodge Ram
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Purchase a newer SUV Had great service getting into a newer SUV. Would recommend to family and friends . Will come back . Sales person was very friendly and helped me out Had great service getting into a newer SUV. Would recommend to family and friends . Will come back . Sales person was very friendly and helped me out More
Best car buying experience ever Mitch Mann & Tim Sanders made it very pleasurable to buy a vehicle. My husband & I had the best car buying experience ever & we were treated with the Mitch Mann & Tim Sanders made it very pleasurable to buy a vehicle. My husband & I had the best car buying experience ever & we were treated with the utmost respect. They listened to what we wanted & we got what we wanted. Will definitely refer everyone to them & we will go back to them again whenever we need a car More
when you get treated wrong don't go back and bad reputation Took my 2005 dodge ram in for pinion nut recall 7/14//15. First of all waiting in line a customer pulls his car into the shop, hops out and jumps righ Took my 2005 dodge ram in for pinion nut recall 7/14//15. First of all waiting in line a customer pulls his car into the shop, hops out and jumps right in front of the line. Mike Corbin waited on him first like we weren't even there. Wow, should have left there!!! Next they did the pinion nut recall and said my pinion seal is leaking which was not before I took it in. Next the pinion snapped 5000 miles later.causing the back wheels to lock up April 25,2016. I called chrysler and they said a service Tec would have to look at the truck, to see what the problem was. Who can afford to have a truck towed all over town to see what the problem was. How do I know if they over torque the pinion nut? What caused the pinion seal to start leaking after they worked on it? $3500 dollars later and it rides like the day before I took it to progressive. Truck has only 50198 miles. More
Nice place although as a women some people disrespected me Overall it was a good experience at the dealership. I went in with my husband to look for a van and everyone treated us really nice until we started n Overall it was a good experience at the dealership. I went in with my husband to look for a van and everyone treated us really nice until we started negotiating the price. Once that happened I don't think I was looked at again they only spoke to my husband. We left that day without a vehicle. I went back a week later by myself and since I was the only one there they negotiated a price with me. I was a little offended but they were their selection of vans was the best around. More
Fantastic place to buy a car I often dread buying a new car. And I came to Progressive guarded and angry from the other dealership I went to. But after talking to Wendy Stoner I often dread buying a new car. And I came to Progressive guarded and angry from the other dealership I went to. But after talking to Wendy Stoner and Mark Anderson I really felt comfortable and at ease. You can tell they care about helping the customer make informed purchases because I answered every question I had and gave get info. Mark Anderson made the car buying experience what it should be which is fun and exciting. I will never buy a car anywhere else. More
Outstanding Sales Rep! Our Sales rep, Justin, was a pleasure to deal with! He was extremely knowledgeable about the vehicle and exceptionally helpful and easy to work with. Our Sales rep, Justin, was a pleasure to deal with! He was extremely knowledgeable about the vehicle and exceptionally helpful and easy to work with. He made our car-buying experience easy and stress-free! We will contact him for all of our future vehicle purchases. Furthermore, John who handled the business-end of our purchase was also very friendly and efficient! We had a very positive experience working with these 2 professionals! More
Great sales rep !! Not often do you get to deal with a sales rep that really makes you feel like your an old friend. That is the experience we had dealing with our rep. Not often do you get to deal with a sales rep that really makes you feel like your an old friend. That is the experience we had dealing with our rep. Very down to earth, even looks like a celebrity that we know. Very accommodating at every turn in the process. More
Friendly, knowledgeable, efficient sales rep There was a large Jeep inventory for us to view. J. T. Ansel was friendly and helpful with test drive, price negotiations, and vehicle tutorial. There was a large Jeep inventory for us to view. J. T. Ansel was friendly and helpful with test drive, price negotiations, and vehicle tutorial. More
Fantastic experience I recently leased a vehicle from Progressive and had the opportunity to work with Mark Hastler. Typically, I am not a car buying fan, but Mark made t I recently leased a vehicle from Progressive and had the opportunity to work with Mark Hastler. Typically, I am not a car buying fan, but Mark made the experience stress-free and fun. He worked with me to get me in the perfect vehicle. Then, to top it off, the positive experience continued when I walked into the financial manager, Alyssa's, office. She is simply a ray of sunshine and so very knowledgable. I highly recommend going to Progressive for your auto needs! More
Knowledgeable and Accommodating! In looking for an SUV, we decided to start our search at Progressive Chrysler Jeep Dodge. I was interested in Jeeps, but did not know which models and In looking for an SUV, we decided to start our search at Progressive Chrysler Jeep Dodge. I was interested in Jeeps, but did not know which models and trims fit both our lifestyle and price-point. We were greeted and served by Natalie, who was extremely knowledgeable and accommodating. Natalie took the time to understand my needs as a customers and then made recommendations based on needs. We decided on a 2015 Jeep Renegade and could not be happier. Who knew great service and staff was so close to home! If you are looking for a new vehicle, be sure to visit Natalie or any of the other courteous staff members at Progressive Chrysler Jeep Dodge! More


