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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,029 Reviews
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7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,029 reviews

August 18, 2015

Made a New Friend I had a wonderful experience buying my new Wrangler at Progressive. Brian Glasper treated me like I was an old friend. He was kind and courteous all w More

by 56bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Glasper, Alyssa Donahey
August 18, 2015

Great Experience!!! My Experience from the Beginning was remarkable. From talking to Wendy and Her setting up my appointment to meet Justin Carter to go over 2 Cars that More

by Nancy721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Stoner , Justin Carter, Alyssa Donahey
Aug 25, 2015 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you for your excellent review! Justin, along with the rest of our staff, do a fantastic job, and we know they appreciate your kind words as much as we do! We hope you enjoy your new car!

August 17, 2015

Serive Department personnel I have a 2008 Chy 300 which was having a Fob Switch problem. The car wouldn't start every time. The service department went all out to get corporate t More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 15, 2015

I should have listened to Frank. Stopped by Progressive today for a scheduled appraisal on my 06 Grand Cherokee and worked with Roger on that. In and out in 30-45 minutes with the off More

by JustinPatterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Longo Sr
Aug 25, 2015 -

Progressive Chrysler Jeep Dodge Ram responded

Justin, this is an awesome review. Roger and Frank take excellent care of their customers and we know they appreciate anyone you send their way! If there is anything else you need, please don't hesitate to ask!

August 14, 2015

james was amazing and so helpful!! I was in a rough spot and my service advisor james leaders was really nice and did everything he could to help my service run smoothly. Everyone there More

by rbair303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
August 14, 2015

Excellent Service Our salesman, Myk, listened to everything we were looking for in a SUV and gave us some options he saw fit all of our needs. I will be doing business More

by Gabrielle Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marks, Myk Fritch
Aug 25, 2015 -

Progressive Chrysler Jeep Dodge Ram responded

We love hearing about our customers' experiences and it sounds like Myk did a fantastic job! Thanks for stopping in, enjoy your new Jeep!

August 13, 2015

Excellent service I highly recommend Tim Sanders, Mark Anderson and John Marks I have to say you are my 3 favorite people. Thank you so much for making sure I was able to buy my Jeep! You More

by LoraBoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Marks, Mark Anderson
August 12, 2015

Awesome people Got my 2015 jeep wrangler unlimited. Tom Schmidt, and Frank Longo made it happen. Others were involved, James Rowe, Dave, and of course the great Alys More

by shawn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Donahey, Frank Longo Sr, James Rowe, Tom Schmidt
August 12, 2015

Excellent service: Managers, Sales, Service & Finances. Every department was on task making sure all of my needs were being met with courtesy, diligence and unity to make magic happen for Me. Great Job Prog More

by Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marks, Maria Hattery, Frank Longo Sr
Aug 25, 2015 -

Progressive Chrysler Jeep Dodge Ram responded

It was a pleasure to work with you! Please let us know if there is anything else you need!

August 09, 2015

Buying a used vehicle was awesome! I found a truck online but when I showed up to the dealership to the truck it was sold, I found another one, 2012 Mitsubishi I really liked. We took t More

by Shiela Mayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 12, 2015 -

Progressive Chrysler Jeep Dodge Ram responded

Shiela, thank you for your kind review; your feedback really means a lot to us. We are so thrilled to hear that our staff was able to make your car buying experience such a pleasant one! We hope you enjoy your Mitsubishi, and we look forward to working with you again in the future!

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