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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
1,033 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,033 reviews
April 28, 2015
Great experience Everytime I have been to the dealership whether it be service or browsing I have always had a great experience. Justin Carter will always be my go to Everytime I have been to the dealership whether it be service or browsing I have always had a great experience. Justin Carter will always be my go to guy for sales and for everyone else I know that is in the market for a vehicle. Dan Gordish greets me with a smile everytime I walk in the door and helps me with anything I need. Mike Corbin is my go to service rep. Even when I come in announced all three of them do their part to take care of what I need. I will always recommend this dealership and the three staff members to anyone! More
by Bbeaudry
Employees Worked With
Mike Corbin, Dan Gordish, Justin Carter
April 28, 2015
Awesome Justin did a great job getting me what I wanted and was very helpful with all my wants and needs! He made sure I was very satisfied with my time spent Justin did a great job getting me what I wanted and was very helpful with all my wants and needs! He made sure I was very satisfied with my time spent there! The workers their are amazing and very polite as well. Thanks! More
by Dean18
Employees Worked With
Dan Gordish, Justin Carter, Wayne Farris
April 28, 2015
Long Drive We drove over 200 miles, were greeted by Andy Katich, he was very professional and answered all our questions. He was very knowledgeable about the r We drove over 200 miles, were greeted by Andy Katich, he was very professional and answered all our questions. He was very knowledgeable about the ram 2500 we bought, He made the processes easy, we were very pleased with our experience. And Alyssa Donahey made the financing a breeze. More
by truck
Employees Worked With
Andy Katich, Alyssa Donahey
April 27, 2015
Bought a Jeep Went to progressive jeep, fell in love with a white jeep wrangler, and Amber Williams helped with finance dept, and within a few hrs we owned a new 20 Went to progressive jeep, fell in love with a white jeep wrangler, and Amber Williams helped with finance dept, and within a few hrs we owned a new 2015 Jeep wrangler. Very friendly, and made us feel at ease about are new purchase. More
by dcasto
Employees Worked With
Amber Williams, Frank Longo Sr
April 26, 2015
No pressure, very helpful. They were both very helpful and friendly. We drove 4 vehicles before we bought the Jeep Grand Cherokee. We're very happy and had already talked to o They were both very helpful and friendly. We drove 4 vehicles before we bought the Jeep Grand Cherokee. We're very happy and had already talked to others about going to Progressive for a no pressure experience. More
by zenomichele
Employees Worked With
Dan Gordish, Mark Hastler, Alyssa Donahey
April 26, 2015
Excellant Salesman We arrived at Progressive Chrysler/Jeep/Dodge , not knowing what to expect.. We were greeted with a warm and friendly Hello. My husband and I were imp We arrived at Progressive Chrysler/Jeep/Dodge , not knowing what to expect.. We were greeted with a warm and friendly Hello. My husband and I were impressed with the eye to eye contact that all of the sales personnel made with us and always with a smile.. Tom Farkas greeted us as if he had met us before. He listened to what we were looking for in a vehicle and when he stepped away , we were greeted by Frank Longo, How pleasant he was and again so professional . Tom got us a great deal on a new Dodge caravan, and, we got a great price on our trade in.. I want to thank all of the staff for making a handicapped person feel at ease and welcomed. Wayne Farris was efficient and very kind in the financing dept. Thank you again, Dave for making our experience in car purchasing a great day! Semper Fi!! And God Bless! Lynn and Rick Hill More
by Cargirl2015
Employees Worked With
Wayne Farris, Frank Longo Sr
April 24, 2015
Extraordinary service I just purchased a 2015 Jeep Wrangler from a suprior salesman named Justin Carter. He is a great salesman that bent over backwards for me so I could d I just purchased a 2015 Jeep Wrangler from a suprior salesman named Justin Carter. He is a great salesman that bent over backwards for me so I could drive away that day with my new jeep. Justin gave us great customer service, knowledge, and had an awesome personality. I couldn't have been any happier with Justin and the rest of the staff at Progressive! More
by Racheal
Employees Worked With
Justin Carter
April 22, 2015
Two tires and a wheel replaced in two weeks. I have hit several devastating potholes over the last two years and have replaced many tires. Recently I took my Dart in to have the tire replaced and I have hit several devastating potholes over the last two years and have replaced many tires. Recently I took my Dart in to have the tire replaced and needed up needing wheel also. Gene at Progressive made sure I had a rental and that the tire and wheel coverage I purchased previously covered all the expenses. I was back in my Dart only a day later! Unfortunately for me I hit another monster hole the very next week! I called Gene again and he made me a appointment for the next day. When I arrived he had the rental car and paperwork ready and I was back on the road in 20 minutes! Again Gene and the team at Progressive made sure all cost were covered by my warranty and the work was done in a day. Thank you to Gene and all the team who made my visits a breeze! More
by Dart123
April 21, 2015
great place this is the third vehicle I have purchased from this dealership great people they are willing to work with you by going the extra mile thanks again this is the third vehicle I have purchased from this dealership great people they are willing to work with you by going the extra mile thanks again More
by hellsfire
Employees Worked With
John Marks, Mark Anderson, Frank Longo Sr
April 21, 2015
Our first stress free car purchase thanks to the staff. They not only found a perfect car for myself and my family but met us exactly where we wanted on the price we were hoping for. Everyone was personable They not only found a perfect car for myself and my family but met us exactly where we wanted on the price we were hoping for. Everyone was personable, friendly and eager to help. More
by Sambheaton
Employees Worked With
Andy Katich, Alyssa Donahey, Clayton Sanders
