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Prosper Ford

Prosper, TX

Overview
Employees
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Vehicles
4.6
446 Reviews
Our new state-of-the-art Prosper Ford dealership in Prosper, TX, features an extensive range of models, both brand new and certified pre-owned, ranging from Electric cars and two-door coupes to full-size trucks and SUVs, like the Ford F-150, Maverick, Escape, Mach-E, and many more! Our sales staff takes great pride in providing an excellent overall customer service experience to our current and prospective clientele.
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2200 W University Dr

Prosper, TX

75078

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Showing 447 reviews

March 12, 2026

Clean, professional, friendly. Service and waiting area were clean, the staff was professional and friendly. More

by ericandbeccakelly
Recommend Dealer
Yes
Employees Worked With
Cody Pasztor
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Mar 17, 2026 -

Prosper Ford responded

We are glad to hear about your positive experience with our team and facilities. Your feedback about our clean service areas and waiting room means a great deal to us. We take pride in maintaining a welcoming environment for all our customers. It's wonderful to know that our staff's professionalism and friendliness made your visit a pleasant one. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future.

March 12, 2026

I have had mixed results at the dealership. The service team is very cordial and good in communicating status. When the truck was under warranty, they had attempted to fix an issue we had More

by RVENKATARAMAM
Recommend Dealer
Yes
Employees Worked With
Pepper
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Mar 17, 2026 -

Prosper Ford responded

Thank you for taking the time to provide feedback about your experience. We understand your frustration. We value your perspective, and we take seriously that this experience has affected your confidence. Your feedback helps us understand where we can improve. We would welcome the opportunity to discuss your situation further. Please contact our Customer Service at customerservice@prosperford.com so we can review your case and work toward a resolution.

March 11, 2026

I appreciated how the team kept me updated on the progress of my vehicle and explained everything thoroughly. More

by TOPPER_FAMILY
Recommend Dealer
Yes
Employees Worked With
Cody P
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Mar 17, 2026 -

Prosper Ford responded

Thank you for the positive feedback! We're delighted our team kept you well-informed throughout your service and explained everything clearly. Transparent communication is important to us at Prosper Ford, and we appreciate you sharing your experience.

March 11, 2026

Took care of my needs and made it easy and nice experience Took care of my needs and made it easy and nice experience More

by billwhite01
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT-CODY PASZTOR
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Mar 17, 2026 -

Prosper Ford responded

Thank you for the positive feedback, billwhite01! We're thrilled we could make your experience smooth and enjoyable. Your satisfaction means everything to us at Prosper Ford!

March 11, 2026

Fast courteous easy top-notch The service dept is always top-notch. Courteous, friendly, honest and very customer oriented. More

by crgambrell2
Recommend Dealer
Yes
Employees Worked With
Cody Pasztor
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Mar 17, 2026 -

Prosper Ford responded

Thank you for the wonderful feedback about our service department! We're thrilled that you found our team courteous, friendly, and customer-focused. Your kind words motivate us to continue delivering the honest, high-quality service you deserve. We appreciate you sharing your experience and look forward to serving you again.

March 11, 2026

The best experience buying a New car with them I definitely recommend prosper ford if you looking for a new car all the staff is very friendly and they got the best deals More

by Ccalderon325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro De La Rosa
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Mar 17, 2026 -

Prosper Ford responded

Thank you for the wonderful review! We're thrilled you had an exceptional car buying experience with our friendly team and great deals. Your recommendation means so much to us, and we look forward to serving you again!

March 10, 2026

It was good, I think 3 to 4 days to diagnose is a little long More

by flybywire320
Recommend Dealer
Yes
Employees Worked With
Tom was the service advisor and he was great!
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Mar 17, 2026 -

Prosper Ford responded

Thank you for sharing your positive experience with us. We're delighted to hear that your overall visit was good and that we were able to take care of your needs. We understand that waiting several days for diagnostic results can feel lengthy, and we appreciate your patience during that process. Your feedback helps us continue to improve our service, and we're grateful you took the time to share your thoughts with us.

March 10, 2026

Great customer service and excellent communication Over all experience was great! Please keep up the great work! More

by soren.20
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosales
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Mar 17, 2026 -

Prosper Ford responded

We are honored to receive your wonderful feedback about the service you experienced. Your kind words about our team's communication skills and dedication to customer care truly mean a lot. It's fantastic to hear that your overall experience exceeded your expectations. We value customers like you who take the time to share positive experiences, and your encouragement motivates our entire team to maintain these high standards in everything we do.

March 10, 2026

Just had 100k maintenance done, Bronco running smooth but less than a day after getting it back an airbag module failed. Pepper helped get it back into the shop, kept me updated and even got it completed ear More

by simmermanaaron
Recommend Dealer
Yes
Employees Worked With
Pepper
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Mar 17, 2026 -

Prosper Ford responded

We are absolutely thrilled to hear about your positive experience with your Bronco's maintenance service. It's wonderful that your vehicle is running smoothly after the 100,000-mile service. We understand how concerning it must have been when the airbag module issue arose so quickly afterward. Your feedback about Pepper's exceptional service really stands out - keeping you informed throughout the process and completing the work ahead of schedule demonstrates the level of care we strive to provide. We're grateful you took the time to share your experience and appreciate your trust in us for your vehicle's needs.

March 10, 2026

Seamless, great communication, answered all my questions. Collin is the best I've worked with at Prosper Ford. More

by jcoglesbee
Recommend Dealer
Yes
Employees Worked With
Collin
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Mar 17, 2026 -

Prosper Ford responded

We are pleased to hear about your wonderful experience with us. Your feedback about the seamless process and excellent communication truly means a lot to our team. We're thrilled that all your questions were addressed thoroughly and that you felt well taken care of throughout your visit. Collin will be delighted to know how much you appreciated his dedicated service. Thank you for taking the time to share your positive experience.

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