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Prosper Ford

Prosper, TX

4.6
446 Reviews
Our new state-of-the-art Prosper Ford dealership in Prosper, TX, features an extensive range of models, both brand new and certified pre-owned, ranging from Electric cars and two-door coupes to full-size trucks and SUVs, like the Ford F-150, Maverick, Escape, Mach-E, and many more! Our sales staff takes great pride in providing an excellent overall customer service experience to our current and prospective clientele.
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2200 W University Dr

Prosper, TX

75078

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Showing 446 reviews

March 07, 2026

Stayed on top of the issue from the minute I called, till the keys were back in my hand. More

by nanlous2
Recommend Dealer
Yes
Employees Worked With
Collin
Mar 12, 2026 -

Prosper Ford responded

We are elated to hear about your positive experience with our team. Your feedback about how we remained attentive to your needs throughout the entire process, from your initial call until you received your keys, means so much to us. We understand how important it is to keep our customers informed and supported every step of the way. Thank you for taking the time to share your experience - it truly makes our day to know we exceeded your expectations.

March 06, 2026

I stopped in to look at a Ford Bronco, as I always liked them but have never driven one. Ty greeted me promptly; we chatted for a while and took the Bronco for a drive. Ty was patient and pleasant from th More

by jyeager
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Reynolds
Mar 11, 2026 -

Prosper Ford responded

We are pleased to hear about your wonderful experience! It sounds like you had a fantastic opportunity to test drive a vehicle you had always been curious about, and we're thrilled that your visit exceeded your expectations. Your comments about receiving prompt, patient, and pleasant service throughout the entire process really highlight what we strive for. We're especially happy to know that the follow-up care you received after your purchase made such a positive impression, and that any concerns with accessories were handled thoroughly to ensure your complete satisfaction. Thank you for recognizing the exceptional dedication shown by our team members in making everything right. Your feedback about this being an all-around great experience means the world to us at Prosper Ford!

March 06, 2026

Excellant Great job done by every one we came in contact with. Job well done More

by rhoward13
Recommend Dealer
Yes
Employees Worked With
Matthew Bradshaw
Mar 11, 2026 -

Prosper Ford responded

We are grateful for your wonderful review and kind words about our team. Your feedback means so much to us, especially knowing that everyone you encountered provided excellent service. We take great pride in ensuring every interaction meets the high standards our customers deserve. Thank you for recognizing the hard work our team puts in every day to deliver outstanding experiences.

March 06, 2026

Service was great! Everyone was very professional and kept me informed as to when the work would be completed. More

by richard.d.json.52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Prosper Ford responded

We are grateful to hear about your positive experience with our service team. It means so much to know that our staff maintained professionalism throughout your visit and made sure you stayed updated on the completion timeline for your work. Your feedback reinforces our commitment to providing excellent service while keeping our customers well-informed every step of the way. Thank you for taking the time to share your experience.

March 06, 2026

Very friendly, helpful and efficient. The service advisor was extremely informative about the services and procedures for return visits. More

by amallawm
Recommend Dealer
Yes
Employees Worked With
Pepper
Mar 11, 2026 -

Prosper Ford responded

We are overjoyed to hear about your positive experience with our team. Your feedback about our friendly and helpful approach means so much to us. We're particularly pleased that our service advisor provided you with comprehensive information about our services and made sure you understood the process for future appointments. At Prosper Ford, we strive to ensure every customer feels well-informed and supported throughout their visit. We truly appreciate you taking the time to share your experience and look forward to serving you again.

March 05, 2026

Customer focused in all aspects of Sales and Service. They are Texas friendly and Ford proud. More

by c.grimes64
Recommend Dealer
Yes
Employees Worked With
Pepper
Mar 11, 2026 -

Prosper Ford responded

We are thrilled to hear about your wonderful experience with our team. Your recognition of our commitment to putting customers first in both sales and service truly means the world to us. It's heartwarming to know that our Texas hospitality and pride in the Ford brand came through during your visit. We work hard every day to create genuine connections with our customers, and feedback like yours reminds us why we love what we do. Thank you for taking the time to share your experience.

March 05, 2026

Great service Great service. Kerri in fleet treats me like a family member. Great service. Kerri in fleet treats me like a family member. Always communicates very well. More

by Jasons
Recommend Dealer
Yes
Employees Worked With
Kerri
Mar 11, 2026 -

Prosper Ford responded

Thank you for taking the time to share your wonderful experience with us. We're truly grateful to hear that you've consistently received excellent service and feel such a strong connection with our team. It's heartwarming to know that Kerri has made you feel like part of the family and maintains such clear communication with you. Your positive feedback about the outstanding service you've received means everything to us. We're honored to have earned your trust and look forward to continuing to provide you with the same exceptional experience.

March 04, 2026

Fast & efficient Cody was fast and efficient with my mustang. Definitely would recommend! Prosper Ford is the best. More

by Alexgeester
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 11, 2026 -

Prosper Ford responded

We are pleased to hear about your wonderful experience with our team. Your feedback about the quick and efficient service with your Mustang means so much to us. We truly value customers like you who take the time to share their positive experiences. Thank you for your recommendation and for choosing Prosper Ford for your automotive needs.

March 04, 2026

Efficient Taking vehicle was easy , Service writer Cody was fast knowledgeable ! Also very communative thru the process More

by Silviacarr1
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 11, 2026 -

Prosper Ford responded

We are excited to hear about your smooth experience with our service team. It's wonderful that bringing your vehicle in was straightforward and that you found our service process to be efficient. We're pleased that our team member provided knowledgeable assistance and kept you well-informed throughout your visit. Your feedback about the clear communication during the service process means a great deal to us. Thank you for choosing Prosper Ford and for taking the time to share your positive experience.

March 03, 2026

Ashton was helpful. She was quick to respond and kept us informed every step of the way. More

by gmatthews_prosper
Recommend Dealer
Yes
Employees Worked With
Ashton
Mar 06, 2026 -

Prosper Ford responded

We are delighted to hear about your positive experience with our team. It's wonderful to know that you received helpful service and quick responses throughout your visit. Keeping customers well-informed during each step of the process is something we take great pride in at Prosper Ford. Your feedback means a lot to us and reinforces our commitment to providing excellent customer service. We truly appreciate you taking the time to share your experience.

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