Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Prosper Ford

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.6
570 Reviews
Our new state-of-the-art Prosper Ford dealership in Prosper, TX, features an extensive range of models, both brand new and certified pre-owned, ranging from Electric cars and two-door coupes to full-size trucks and SUVs, like the Ford F-150, Maverick, Escape, Mach-E, and many more! Our sales staff takes great pride in providing an excellent overall customer service experience to our current and prospective clientele.
Contact Dealership

2200 W University Dr

Prosper, TX

75078

Directions

By Type

Showing 570 reviews

July 12, 2026

I brought my car in for a service issue and it was not fixed I want it fixed More

by SAMROBINAJ
Recommend Dealer
No
Employees Worked With
A service tech
Report | Print
Jul 15, 2026 -

Prosper Ford responded

Thank you for taking the time to share your feedback. We understand how frustrating it can be when your expectations are not met. Your experience matters to us, and we would welcome the opportunity to learn more about what occurred and work toward a resolution. Please reach out to our Customer Service at servicereviews@prosperford.com so we can discuss this further.

July 06, 2026

Took truck in for oils change and came out with damage on truck and my service adviser seem like he didnt want to be at work More

by BENJAMINOLIVO05
Recommend Dealer
No
Report | Print
Jul 10, 2026 -

Prosper Ford responded

We are sorry to hear about your recent visit and the experience you had. We understand your frustration. The situation you've described falls short of the standard we hold ourselves to, and we regret that your experience has left you feeling this way. We would welcome the opportunity to learn more about what happened and work toward a resolution. Please reach out to our Customer Service at servicereviews@prosperford.com so we can discuss this further.

July 04, 2026

Alan Santiago was great and super easy to work with. Would highly recommend to use. More

by georgeglanz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2026 -

Prosper Ford responded

Thanks for sharing this wonderful feedback! It is great to hear that Alan made the process easy and enjoyable for you. We are proud to have team members who deliver that kind of experience, and your recommendation truly means a lot to us at Prosper Ford.

July 04, 2026

I was treated like family. Always a great attitude and went above and beyond for me. More

by shane.miltner
Recommend Dealer
Yes
Employees Worked With
Dustin Springer
Report | Print
Jul 08, 2026 -

Prosper Ford responded

Thank you for sharing such a genuine and heartfelt reflection of your experience with us. Hearing that you felt like family truly means a great deal to our entire team. We take pride in going above and beyond for every person who comes through our doors, and knowing that came through for you is exactly what we strive for. We look forward to continuing to serve you whenever you need us.

July 03, 2026

Professional, excellent customer service. I've worked with Pepper before and he has always been great with me, Michael Brown. More

by mibr1951
Recommend Dealer
Yes
Employees Worked With
Pepper Moffit.
Report | Print
Jul 08, 2026 -

Prosper Ford responded

Thanks so much for sharing this, Michael! It is truly wonderful to hear that your experience with Pepper has consistently been a positive one. Professional service and genuine care for our customers are values we hold close, and it means a great deal to know that comes through in every visit. We appreciate your continued trust in us and look forward to welcoming you back.

July 03, 2026

They were able to give me an uber to work and drop off my car which was incredibly nice More

by gabriellehall1115
Recommend Dealer
Yes
Employees Worked With
Kathleen
Report | Print
Jul 08, 2026 -

Prosper Ford responded

We are absolutely thrilled to hear that your visit went so smoothly! Making sure our customers can get to work and back without any disruption is something we genuinely care about, and we are so glad that convenience made a real difference for you. Thank you for taking the time to share your experience with us. We look forward to serving you again.

July 02, 2026

Alex was easy and enjoyable to work with. She was professional and knowledgeable about the cars on the lot and made the car buying process as easy as possible. I would work with her again. More

by Britt Frazi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2026 -

Prosper Ford responded

We are elated to hear about your experience with Alex! It is wonderful to know that her professionalism and knowledge of the inventory made the car buying process smooth and enjoyable for you. We are proud to have team members who genuinely make a difference, and your kind words mean a great deal to us. We look forward to welcoming you back whenever you are ready for your next vehicle.

July 01, 2026

Kerri is kind, provides straightforward answers to questions, provides updates when needed. Has a great attitude! More

by DRLANG51
Recommend Dealer
Yes
Employees Worked With
Kerri
Report | Print
Jul 02, 2026 -

Prosper Ford responded

Thank you for sharing this wonderful feedback about your experience with Kerri. It is genuinely gratifying to hear that the straightforward communication, timely updates, and positive attitude made a meaningful impression on you. We are proud to have team members who bring that level of care and professionalism to every interaction, and we will be sure to pass your kind words along.

July 01, 2026

Professional yet personable. Eager to take care of my needs as a customer. Count me in as a repeat customer! More

by Tim Raven
Recommend Dealer
Yes
Employees Worked With
Cody, Kathleen-Service Matt, Dustin,Brandon-Sales/Finance
Report | Print
Jul 02, 2026 -

Prosper Ford responded

We are overjoyed to hear that your experience with us struck the right balance between professionalism and genuine personal attention. That is exactly the kind of environment we strive to create for every customer who walks through our doors. Knowing that you felt truly taken care of means a great deal to our entire team, and we look forward to welcoming you back for years to come.

July 01, 2026

Robbie was very informative and did a great job handling my repair Fantastic, knowledgeable & courteous More

by josephasurico82
Recommend Dealer
Yes
Employees Worked With
Robbie
Report | Print
Jul 02, 2026 -

Prosper Ford responded

We are absolutely thrilled to hear about your experience with Robbie! It is genuinely rewarding to know that his knowledge and courteous approach made such a positive impression during your repair visit. We take great pride in having team members who are dedicated to keeping customers informed and well taken care of, and this kind of feedback truly means a lot to us. Thank you for taking the time to share it with us, and we look forward to welcoming you back whenever you need us.

1
2
3
4
...
57