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Prosper Ford

Prosper, TX

4.6
446 Reviews
Our new state-of-the-art Prosper Ford dealership in Prosper, TX, features an extensive range of models, both brand new and certified pre-owned, ranging from Electric cars and two-door coupes to full-size trucks and SUVs, like the Ford F-150, Maverick, Escape, Mach-E, and many more! Our sales staff takes great pride in providing an excellent overall customer service experience to our current and prospective clientele.
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2200 W University Dr

Prosper, TX

75078

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Showing 446 reviews

February 21, 2026

Buyers (and potential buyers) beware. I’ve been in discussions with this dealership for a few weeks about a car I was interested in. The staff reached out regularly to try and close a More

by Rick
Recommend Dealer
No
Employees Worked With
Taylor Blankenship
Feb 24, 2026 -

Prosper Ford responded

We appreciate you sharing your experience, as clear communication and integrity are values we take very seriously. Our team always aims to provide accurate information and work toward solutions that align with each customer’s needs. Feedback like yours helps us ensure we maintain transparency and consistency in every interaction. Please reach out to our Customer Service at customerservice@prosperford.com so we can continue the conversation.

February 20, 2026

Great communication and friendly experience. Had a great experience interacting with Cody and Jessica. They were helpful with any concerns I had regarding my vehicle. More

by Alejandini
Recommend Dealer
Yes
Employees Worked With
Jessica and Cody
Feb 20, 2026 -

Prosper Ford responded

Thank you for the wonderful feedback! We're thrilled that Cody and Jessica provided excellent communication and helpful service with your vehicle concerns. Your positive experience means so much to us, and we look forward to serving you again at Prosper Ford!

February 19, 2026

Everyone was very helpful and kind! Very friendly! Rahsaan was the best,he was the main reason we kept coming back! More

by ANNMURPHY600
Recommend Dealer
Yes
Employees Worked With
Rahsaan
Feb 20, 2026 -

Prosper Ford responded

Thank you for sharing your wonderful experience with us at Prosper Ford! We're delighted to hear that our team provided helpful and caring service, and that the friendly atmosphere made such a positive impression. We're especially pleased that Rahsaan provided exceptional service that brought you back. We'll be sure to recognize his outstanding work. We truly appreciate customers like you!

February 19, 2026

good Great severe very professional would come back again Good service Would come back again More

by ftfhope
Recommend Dealer
Yes
Employees Worked With
pepper
Feb 20, 2026 -

Prosper Ford responded

Thank you for your positive feedback! We're thrilled you found our service excellent and our staff professional. Knowing you plan to return is the best compliment we could receive. We look forward to serving you again at Prosper Ford.

February 19, 2026

Fantastic at every angle. Great response when I called. Everything was explained All texts was answered in a timely manner More

by jfloydallen
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 20, 2026 -

Prosper Ford responded

We are delighted to hear about your outstanding experience with us. Your feedback about our responsive communication and thorough explanations means so much to our team. We take pride in ensuring every phone call is handled with care and that all questions are addressed promptly through our text communications. It's wonderful to know that we exceeded your expectations at every level. Thank you for choosing Prosper Ford and for sharing your positive experience with others.

February 19, 2026

It was honestly a good experience- everyone I met and talked to was very respectful , professional and knowledgeable. Even though it’s a BHA store the employees seemed to show good ethics and qualities. More

by DYLANH1344
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Prosper Ford responded

We are elated to hear about your positive experience with our team. Your feedback about the respectful, professional, and knowledgeable service you received means so much to us. We take great pride in maintaining high ethical standards and ensuring our team demonstrates genuine care for every customer who walks through our doors. It's wonderful to know that these qualities came through during your visit. Thank you for taking the time to share your thoughts about the excellent service you experienced.

February 19, 2026

Great, I love it. I will keep coming. Great, I love it. I will keep coming. I will also introduce to my friends. More

by mtk2100
Recommend Dealer
Yes
Employees Worked With
Tony King
Feb 19, 2026 -

Prosper Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you love your experience with us. Your loyalty means everything to our team, and we truly appreciate your willingness to recommend us to friends. We look forward to serving you again!

February 18, 2026

Arrived and greeted. Given an estimated timeline. Communication throughout the process. Offered a vehicle delivery option post service. Great experience. More

by jeremyostlund
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 19, 2026 -

Prosper Ford responded

Thank you for the wonderful feedback! We're pleased our team provided clear communication and timelines throughout your service. We're glad the vehicle delivery option added convenience to your experience. We appreciate you choosing Prosper Ford!

February 18, 2026

I've had on and off trouble with this issue for years and other dealers have tried to fix it. You all were able to diagnose and fix it very quickly and getting a loaner made it all that much more easier. More

by BRIAN9813
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 19, 2026 -

Prosper Ford responded

We're pleased our team successfully resolved the ongoing issue. We're glad our efficient diagnostic process and loaner vehicle service made the repair convenient for you. Your satisfaction with our technical expertise and customer service means a great deal to us at Prosper Ford.

February 17, 2026

Easy to schedule, however prices for all services should appear when making reservation. Also add an option for Zaktek paint reapplication More

by masonponder17
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 19, 2026 -

Prosper Ford responded

Thank you for the feedback on scheduling! We appreciate your suggestions about displaying service pricing during reservations and adding Zaktek paint reapplication as an option. Your input helps us improve our customer experience at Prosper Ford.

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