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Prosper Ford

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.6
446 Reviews
Our new state-of-the-art Prosper Ford dealership in Prosper, TX, features an extensive range of models, both brand new and certified pre-owned, ranging from Electric cars and two-door coupes to full-size trucks and SUVs, like the Ford F-150, Maverick, Escape, Mach-E, and many more! Our sales staff takes great pride in providing an excellent overall customer service experience to our current and prospective clientele.
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2200 W University Dr

Prosper, TX

75078

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Showing 446 reviews

February 17, 2026

Good communication. Cody did a great job with daily communications Cody was doing his best to provide updates and also provided me with a brand new loaner vehicle at no More

by casey.mcauliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
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Feb 19, 2026 -

Prosper Ford responded

Thank you for the positive feedback about our daily communication and service! We're pleased Cody kept you well-informed throughout the repair process and that the complimentary loaner vehicle helped during the extended timeline due to parts availability. We appreciate your patience and recognition of our commitment to excellent service at Prosper Ford.

February 17, 2026

Excellent service all the way around. Service area is nice, employees are friendly, and they actually care about their customers More

by ctaylor70
Recommend Dealer
Yes
Employees Worked With
Pepper
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Feb 19, 2026 -

Prosper Ford responded

Thank you for your wonderful feedback! We're thrilled that you had such a positive experience with our service area and team. We strive to make every customer feel valued and cared for. Your kind words motivate us to continue delivering exceptional service!

February 17, 2026

The entire staff that I interfaced with was personal able and professional. This not my first trip to prosper ford and the service was all 5 each time More

by Rbuck757
Recommend Dealer
Yes
Employees Worked With
Tony King
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Feb 19, 2026 -

Prosper Ford responded

Thank you for your wonderful feedback! We're thrilled that our team consistently provides the personable and professional service you've come to expect. Your loyalty as a returning customer means so much to us. We appreciate you choosing Prosper Ford again and again!

February 16, 2026

The service technician did not thoroughly try to find the issue, why the vehicle was brought in More

by m.berke
Recommend Dealer
No
Employees Worked With
Pepper
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Feb 18, 2026 -

Prosper Ford responded

We are concerned to hear that you feel this way about your experience. Your experience matters greatly to us, and we take your feedback seriously as it helps us identify areas where we can improve our service approach. We would appreciate the opportunity to discuss this further. Please contact our Customer Service at servicereviews@prosperford.com so we can address your concerns directly.

February 16, 2026

Always informed me. He's accommodated me. Vehicle pick up and delivery has been amazing No xx More

by Joshua Klinge
Recommend Dealer
Yes
Employees Worked With
Tony. The Best.
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Feb 18, 2026 -

Prosper Ford responded

We are thrilled to hear about your positive experience with our service team. Your feedback about being kept well-informed throughout the process means a great deal to us. We're delighted that our team was able to work with your needs and that the vehicle pickup and delivery service exceeded your expectations. Thank you for taking the time to share your experience. Your satisfaction is what drives us to continue providing exceptional service to all our customers at Prosper Ford.

February 16, 2026

Exelente Muy amablemente exelente atención Muy atento exelente atención Muy bien Muy bien Muy bien More

by Semprun.raul
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 19, 2026 -

Prosper Ford responded

Gracias por sus maravillosos comentarios sobre nuestra excelente atención y excelente servicio. Sus amables palabras sobre la atención de nuestro equipo son muy importantes para nosotros en Prosper Ford. ¡Nos complace que su experiencia haya superado sus expectativas!

February 16, 2026

It was the best I've had since I purchased my truck. I had a great experience with pepper he was very helpful. More

by milliganconsulting
Recommend Dealer
Yes
Employees Worked With
Pepper, he was fantastic.
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Feb 19, 2026 -

Prosper Ford responded

Thank you for the wonderful feedback! We're thrilled to hear you had such a great experience and that Pepper was so helpful. Your positive review means a lot to us at Prosper Ford. We appreciate you taking the time to share your experience!

February 16, 2026

Very helpful and prompt Were very pleased with Pepper's customer service and the quality of work delivered. More

by nathanspe
Recommend Dealer
Yes
Employees Worked With
Pepper
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Feb 18, 2026 -

Prosper Ford responded

We are elated to hear about your positive experience with our team. Your satisfaction with the helpful and prompt service you received means everything to us. We're thrilled that the customer service and quality of work exceeded your expectations. Your feedback reinforces our commitment to delivering exceptional service to every customer who walks through our doors.

February 16, 2026

I always enjoy getting my vehicle serviced with Ford Prosper. Best customer service. They always make the process so easy when taking in my Bronco. More

by Durankarinaj
Recommend Dealer
Yes
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Feb 18, 2026 -

Prosper Ford responded

Thank you for the wonderful feedback about your Bronco service experiences! We're thrilled that our team makes the process easy and convenient for you. Your loyalty means the world to us, and we look forward to continuing to provide excellent service.

February 16, 2026

Pepper setup 2 vehicle oil changes for me. Made the visit great. Lounge waiting area had plenty of room an places to charge laptop. More

by MAMARANTES
Recommend Dealer
Yes
Employees Worked With
Pepper
Report | Print
Feb 18, 2026 -

Prosper Ford responded

We are absolutely thrilled to hear about your wonderful experience with our service team! It's fantastic that our team member was able to efficiently coordinate both vehicle oil changes for you and make your visit so pleasant. We're delighted that our comfortable lounge area with convenient charging stations for your laptop made the wait enjoyable. Your positive feedback about the spacious waiting area truly means a lot to us. Thank you for choosing Prosper Ford and for taking the time to share your experience!

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