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Prosper Ford

Prosper, TX

4.6
446 Reviews
Our new state-of-the-art Prosper Ford dealership in Prosper, TX, features an extensive range of models, both brand new and certified pre-owned, ranging from Electric cars and two-door coupes to full-size trucks and SUVs, like the Ford F-150, Maverick, Escape, Mach-E, and many more! Our sales staff takes great pride in providing an excellent overall customer service experience to our current and prospective clientele.
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2200 W University Dr

Prosper, TX

75078

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Showing 446 reviews

February 16, 2026

Great. Very communicative. Got my repair fixed in a timely manner. Cody was excellent, highly recommend. More

by tyler
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 19, 2026 -

Prosper Ford responded

Thank you for the positive feedback! We're thrilled that Cody and our service team provided excellent communication and timely repairs. Your recommendation means a lot to us at Prosper Ford!

February 15, 2026

Excellent Tom went above and beyond to get my vehicle repaired and kept me updated daily. More

by Justinreidsmith22
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 18, 2026 -

Prosper Ford responded

Thank you for sharing your wonderful experience! We're delighted to hear that your vehicle repair went smoothly and that you received dedicated service with regular updates. Your positive feedback means a great deal to our team at Prosper Ford.

February 15, 2026

Quick, efficient and friendly Experience was great. Communication was excellent and vehicle was well taken care of. More

by Randysbrandon
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 18, 2026 -

Prosper Ford responded

Thank you for your wonderful feedback! We're delighted to hear about your great experience with our quick, efficient service and excellent communication. We appreciate you taking the time to share your thoughts and look forward to serving you again!

February 15, 2026

Clean dealership with professional service representatives. They keep you updated in real time by texting. Cody was my rep and was great! More

by asmith96
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 18, 2026 -

Prosper Ford responded

We are overjoyed to hear about your wonderful experience! Your feedback about our clean facility and professional team means so much to us. We're thrilled that our real-time text updates kept you well-informed throughout your visit, and it's fantastic to know that Cody provided you with excellent service. Thank you for taking the time to share your positive experience with us.

February 15, 2026

They took excellent care of me Excellent service fixed car timely matter Fixed car sooner than expected More

by Brucefrazier62014
Recommend Dealer
Yes
Employees Worked With
Pepper
Feb 18, 2026 -

Prosper Ford responded

We are happy to hear about your positive experience with our service team. Your satisfaction with the excellent care you received means everything to us. It's wonderful that we were able to address your vehicle's needs in a timely manner and even complete the work ahead of schedule. We truly appreciate customers like you who take the time to share their experience, and we look forward to continuing to provide you with the reliable service you deserve.

February 14, 2026

My car was there about seven weeks and Tom was very good about communicating with me and about dealing with the insurance issues and he was excellent. I really appreciated his feedback constantly and his pa More

by Cyrkield1
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 17, 2026 -

Prosper Ford responded

Thank you for your review and for taking the time to share your experience with us. We understand that waiting seven weeks for your vehicle was frustrating, especially when additional issues were discovered during the repair process. It means a great deal to us that Tom provided excellent communication throughout this challenging time and worked diligently with your insurance to resolve everything. His patience and consistent updates clearly made a difference in your experience, and we're grateful you recognized his dedication. We truly appreciate your understanding when unexpected repairs extended your timeline, and we're pleased that Tom's support helped you through the process. Your feedback about both the communication excellence and the repair challenges helps us continue improving our service.

February 14, 2026

Fast service with great communication from Alex Efficient friendly staff always catering to the customer needs. More

by paulwalter5137
Recommend Dealer
Yes
Employees Worked With
Alex Rosales
Feb 17, 2026 -

Prosper Ford responded

We are privileged to hear about your wonderful experience with our team. Your comments about receiving quick service paired with excellent communication really mean a lot to us. We're delighted that our staff demonstrated their commitment to being helpful and accommodating throughout your visit. It's feedback like yours that motivates our team to continue delivering the quality service that every customer deserves. We truly value your trust and look forward to serving you again in the future.

February 14, 2026

Excellent l Staff very helpful, friendly and kept us informed during the whole process. Vehicle needed repairs due to rabbit eating wiring under the hood. More

by jphouston22
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 17, 2026 -

Prosper Ford responded

Thank you for your review! We understand that dealing with unexpected vehicle repairs can be stressful, especially when caused by something as unusual as wildlife damage to your wiring. Your feedback about our team being helpful and keeping you well-informed throughout the repair process means a great deal to us. We work hard to ensure every customer feels supported during their service experience, and we're pleased to hear that our staff's friendly approach made a positive difference for you. It's wonderful to know that we could help get your vehicle back on the road safely after addressing the damage.

February 14, 2026

After my vehicle was unexpectedly totaled, I needed a new car ASAP. The team at Prosper Ford made the whole process fast and stress-free. Daniel Weaver did an amazing job—professional, patient, and tr More

by Johnericharris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Prosper Ford responded

We greatly appreciate your wonderful feedback about your recent experience with us. Understanding how stressful it can be when your vehicle is unexpectedly totaled, we're truly glad our team could make finding your replacement car both quick and hassle-free. It's fantastic to hear that Daniel provided such exceptional service during this challenging time. His professional approach and dedication to getting you back on the road swiftly reflects the level of care we strive to provide every customer. We're honored that you would choose to return for future purchases. We're also delighted that our entire team created such a welcoming atmosphere for you. Knowing that everyone contributed to making this a positive experience means a great deal to us. Thank you for taking the time to share your experience. Your feedback helps us continue delivering the quality service our customers deserve.

February 14, 2026

Listened to what I needed, helped me address the issue, wait time for my truck was not bad. More

by Johanna2
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 17, 2026 -

Prosper Ford responded

Thank you for taking the time to share your experience with us. We're delighted to hear that our team took the time to understand your specific needs and provided the assistance you were looking for. It's wonderful to know that we were able to help resolve your issue effectively. We also appreciate you noting that the service time for your truck was reasonable - we always strive to respect our customers' valuable time while ensuring quality service. Your feedback about our attentive approach and efficient service means a great deal to us at Prosper Ford. We look forward to continuing to serve you and your vehicle's needs in the future.

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