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Prosper Ford

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.6
570 Reviews
Our new state-of-the-art Prosper Ford dealership in Prosper, TX, features an extensive range of models, both brand new and certified pre-owned, ranging from Electric cars and two-door coupes to full-size trucks and SUVs, like the Ford F-150, Maverick, Escape, Mach-E, and many more! Our sales staff takes great pride in providing an excellent overall customer service experience to our current and prospective clientele.
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2200 W University Dr

Prosper, TX

75078

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Showing 570 reviews

February 07, 2026

Great selection. Internet price did not include non negotiable dealer adds for lojack, zaktek which I didn’t need. Take and pay for the add ons, or don’t get the car. More

by cmiller004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Prosper Ford responded

Thank you for appreciating our vehicle selection. We understand your concern about the additional products in our internet pricing. Your feedback about pricing transparency is valuable to us. We appreciate you sharing your experience and hope your vehicle serves you well.

February 07, 2026

Always super friendly and helpful. Great job of getting you in and out. Communication through process is great. More

by TMEEHAN43
Recommend Dealer
Yes
Employees Worked With
John
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Feb 09, 2026 -

Prosper Ford responded

We are excited to hear about your positive experience with our team! Your kind words about our friendly and helpful approach mean so much to us. We work hard to make the process efficient while keeping you informed every step of the way, and it's wonderful to know we succeeded in doing that for you. Thank you for taking the time to share your experience - feedback like yours motivates our team to continue delivering excellent service.

February 07, 2026

Great guy Great guy, was able to help me out and communicated very well. will be back More

by alex.noffsinger45
Recommend Dealer
Yes
Employees Worked With
Pepper
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Feb 09, 2026 -

Prosper Ford responded

We are ecstatic to hear about your wonderful experience with our team member. It means so much to us that he was able to assist you effectively and maintained excellent communication throughout your visit. Your kind words about his helpful approach truly highlight what we strive for every day at Prosper Ford. We look forward to welcoming you back and continuing to provide the same level of service that made your experience so positive.

February 05, 2026

Service advisor took care of the needed things right on the schedule. He did a great job in explaining the suggested repairs on the vehicle. He was patiently answering for all my questions in decent way! More

by Venkata.andhavarapu
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosales
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Feb 09, 2026 -

Prosper Ford responded

We sincerely value your wonderful feedback about your service experience. It's fantastic to hear that your service advisor managed everything according to your schedule and provided thorough explanations about the recommended repairs for your vehicle. We're particularly pleased that he took the time to patiently address all of your questions in a respectful manner. Your positive experience reflects our commitment to delivering knowledgeable and attentive service to every customer who visits us. Thank you for choosing us for your automotive needs.

February 05, 2026

I am very pleased with my service. I will be returning again and with my wife's car More

by timdepalma
Recommend Dealer
Yes
Employees Worked With
Cody
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Feb 09, 2026 -

Prosper Ford responded

We are thrilled to hear that you had such a positive experience with our service team. Your satisfaction means everything to us, and it's wonderful to know that we met your expectations. We look forward to providing the same excellent care for your wife's vehicle when you return. Thank you for choosing Prosper Ford and for taking the time to share your feedback with us.

February 05, 2026

It's frustrated as I am with my car Cody's done a fantastic job keeping me up each day on the progress or what's going on. I have not had to call him. More

by Julieballrn
Recommend Dealer
Yes
Employees Worked With
Cody
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Feb 09, 2026 -

Prosper Ford responded

We greatly appreciate your patience during what we understand has been a frustrating situation with your vehicle. It's wonderful to hear that our team member has been proactive in keeping you informed about the progress and status updates each day without you having to follow up. We're proud to have team members who understand the importance of clear communication, especially when dealing with automotive concerns. Your recognition of this exceptional service means a great deal to us at Prosper Ford.

February 05, 2026

Words and more words and even more words. Adding more words to word smith wordly More

by SHADMHILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Prosper Ford responded

Thank you for sharing your feedback with us! We genuinely appreciate you taking the time to leave a positive review. Your support means everything to our team. We work hard every day to provide exceptional service, and knowing that we met your expectations brings us great satisfaction. We look forward to serving you again in the future and continuing to earn your trust through quality service and genuine care.

February 04, 2026

Tony kept me informed the whole time and he even delivered my vehicle to my house. More

by CBAR55
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 09, 2026 -

Prosper Ford responded

We are pleased to hear about your positive experience with our team. Having someone keep you well-informed throughout the entire process makes such a difference, and we're delighted that happened for you. The convenience of home delivery really shows our commitment to going above and beyond for our customers. Your feedback about the exceptional service you received means a great deal to us at Prosper Ford. We truly appreciate you taking the time to share your experience.

February 04, 2026

Did what the needed to do. The dealership did what was required to do to get my trucks oil changed and inspected. More

by BRANDON.JONES0423
Recommend Dealer
Yes
Employees Worked With
Alex Smith
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Feb 09, 2026 -

Prosper Ford responded

Thank you for taking the time to share your experience with us. We appreciate that you found our service met your needs for your truck's oil change and inspection. It's wonderful to hear that we were able to take care of what was necessary during your visit. Your feedback helps us understand that we're delivering the reliable service our customers expect, and we're grateful for your trust.

February 04, 2026

Cody was absolutely lazy, sucked at customer service, wasn’t proactive in his customer service, and didn’t go the extra mile for me More

by austpatlew33
Recommend Dealer
No
Employees Worked With
Employee not listed
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Feb 09, 2026 -

Prosper Ford responded

We are sorry to hear that you feel this way about the service that you received. Your feedback is important to us, and we take these concerns seriously. We strive to provide exceptional customer service to every person who walks through our doors. Please contact our Customer Service at customerservice@prosperford.com so we can discuss your experience further and work toward a resolution.

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