Providence Autos

Good experience overall. We had a very good experience with Hank, our sales associate and Tom in finance. Both were friendly, very helpful and professional. Sales Manager ne We had a very good experience with Hank, our sales associate and Tom in finance. Both were friendly, very helpful and professional. Sales Manager needs to choose words more carefully and hone his customer interaction skills. Quite frankly, I found the Sales Manager rude and his poor choice of words unprofessional. He almost cost the dealership a sale. More

Pleasant truck buying experience. I went to the dealership with a specific truck in mind and drove it home. Bruce Was a very nice, attentive sales person. He took care of any concerns I went to the dealership with a specific truck in mind and drove it home. Bruce Was a very nice, attentive sales person. He took care of any concerns I had and made the whole experience easy. I left there a happy customer. Thank you Bruce! More

First Time Buyer at Providence I was interested in buying a used truck. I found several trucks listed at Providence that appeared to be what i was looking for. My wife and i drove I was interested in buying a used truck. I found several trucks listed at Providence that appeared to be what i was looking for. My wife and i drove 45 minutes to the dealership and we saw Herb Denton who i bought my very first truck from when he worked for a dealership in Jarrettsville Md. I also knew Herb from another Dealership in the Abingdon MD area. We connected and I told him why i was there, he then showed me to trucks one a Chevy and the one i eventually bought 2013 Dodge Ram. Both trucks were in excellent condition. We drove both and as I said i decided on the Dodge. This was a Thursday and I knew that I wouldn't be able to go back to the dealership for a week so Herb saved the vehicle on the back lot. When I arrived to pick up the truck all the paperwork was ready and the truck was ready. Herb made this deal easy with having everything ready. I would highly recommend the dealership and working with Herb Denton. It was a great experience. Thank you Herb and Providence. More

Absolutely a great experience working with Providence from the time I reached out to the internet sales team and when I arrived the salesman Herb Denton had the truck waiting for me. This purchase couldn from the time I reached out to the internet sales team and when I arrived the salesman Herb Denton had the truck waiting for me. This purchase couldn’t have been any easier. More

Wonderful experience Hank was very friendly, helpful, and patient answering all my questions professionally. The entire process was quick and easy. This was my first time Hank was very friendly, helpful, and patient answering all my questions professionally. The entire process was quick and easy. This was my first time at Providence Auto, but I look forward to working with them in the future. More

Great to deal with. My last 2 vehicles have been Jeeps and was looking for another. Looked online and Providence had the model and color I was looking for. Stopped by and My last 2 vehicles have been Jeeps and was looking for another. Looked online and Providence had the model and color I was looking for. Stopped by and talked to Mike Root. Very easy to deal with and left with the vehicle I was looking at. Great group of people. More

Dream jeep Tracked Grand Cherokee on easy to use website. Awesome salesman(Herb Denton)knowledgeable and friendly!Great Jeep at reasonable price. God is good,tha Tracked Grand Cherokee on easy to use website. Awesome salesman(Herb Denton)knowledgeable and friendly!Great Jeep at reasonable price. God is good,thanks Providence. More

Best car buying experience This was the best car buying experience I ever had. The entire staff was very professional and the facility is wonderful. The sales agent was not pu This was the best car buying experience I ever had. The entire staff was very professional and the facility is wonderful. The sales agent was not pushy and we were able to find a great vehicle at a good price. More

Ordered a new teuck Herb Denton at providence autos honestly gave me the best dealer experience ive had yet.. I waited a while for my new truck to come in but when it did Herb Denton at providence autos honestly gave me the best dealer experience ive had yet.. I waited a while for my new truck to come in but when it did i drove 2.5 hrs to providence autos and was literally out of there in 45 min.. they were quick and professional and made a great deal with me.. Thanks again Herb..... More

Mixed thoughts. My sales experience with Herb Denton, my salesman, was great, He was a great guy to work with so I'm happy there. However, I'm wondering about the se My sales experience with Herb Denton, my salesman, was great, He was a great guy to work with so I'm happy there. However, I'm wondering about the service department. I purchased a GMC Sierra a few weeks ago. When we took it for a test drive, the A/C wasn't working. The salesman and I both chalked it up to being colder whether at the time and the service dept. not checking it. Then, when we went to pick it up, we noticed the passenger side mirror auto adjust wasn't working, but the A/C was. I was told it needed a charge and there were no leaks. Upon leaving, they promised to fix the mirror, which was fine, although I'd have to bring the truck back in at a later date. After taking the truck home, we noticed areas that were dirty, some mud on the side panel, wheel wells dirty, other things. It seems the vehicle wasn't detailed, which I thought was standard practice when prurchasing. Plus, a few days later when we tried the A/C, it's not working again. So, bottom line, it's been difficult getting the truck back in for service due to my work schedule and playing phone tag with my salesman, and they've promised to take care of everything and they do seem sincere. However, these issues make me think the service department here is not so thorough. More