Providence Autos

Poor Customer Service We drove 40 minutes to your the dealership in mid October 2017 to file for a refund on our Extended Warranty/Gap Insurance. We were told once it was l We drove 40 minutes to your the dealership in mid October 2017 to file for a refund on our Extended Warranty/Gap Insurance. We were told once it was learned that we were not there that day to buy anything that they were too busy to help us. We convinced them to let us fill out the paper work as we had driven so far. Once completed we were told that the paperwork would be filed Monday morning (we stopped on a Saturday) Its now December and Zurich says they were never notified by the dealership. We have called the dealership on several occasions and got no response. More

Amazing Customer Service!!! I found this dealer from a website search for a specific care I was looking to purchase. The advertised price seemed like a really good deal, so I dr I found this dealer from a website search for a specific care I was looking to purchase. The advertised price seemed like a really good deal, so I drove the hour and a half to check it out. When I arrived, I was greeted by Ralph Feltman who made me feel right at home. I felt no pressure to buy, and after it was all said and done, I felt I got a great deal for my trade and new car purchase (which was significantly below the sticker price). A few weeks later, I had to return it because there was some minor cosmetic issues. They gave me a loaner car and even returned my car back to my house! I would definitely recommend this dealer to anyone looking for amazing customer service and great deals. Everyone at this dealership was extremely friendly and helpful. More

Purchase of a new car We had a great buying experience and all the people there worked with us to get us the best deal on our new car We are very pleased with our experi We had a great buying experience and all the people there worked with us to get us the best deal on our new car We are very pleased with our experience and love our new car. Special thanks to Mike Root our sales man. More

Love this Dealership & Salesman I really like how Brad takes the time to make sure I understand every part of my purchase. He pays attention to details and knows a lot! Thank You Br I really like how Brad takes the time to make sure I understand every part of my purchase. He pays attention to details and knows a lot! Thank You Brad, I will be coming to ONLY you when it is time for a new car. More

Satisfied I was nervous buying a used car for my daughter. Brad Enderlein really put me at ease. He had all the service records and he was very knowledgeable. H I was nervous buying a used car for my daughter. Brad Enderlein really put me at ease. He had all the service records and he was very knowledgeable. He answered every question I had to my satisfaction. I most definitely would recommend him to family and friends. Thank you Brad. More

In-matched customer service Tom Van Eck and his team made my Jeep buying experience the best one I have ever had in my 25 years of buying vehicles. I outlined my requirements and Tom Van Eck and his team made my Jeep buying experience the best one I have ever had in my 25 years of buying vehicles. I outlined my requirements and they work with diligence to get me the Jeep I wanted. My wife and I are very pleased and will recommend Tom and his team to all our friends and family. More

Just what I wanted I was looking to trade my 2015 Subaru because I needed a truck for fixing up my breach home. Mike helped me with a decent trade and was very, very hel I was looking to trade my 2015 Subaru because I needed a truck for fixing up my breach home. Mike helped me with a decent trade and was very, very helpful in getting me into a 2016 Ram 1500. More

Poor customer satisfaction My husband and I were told several lies while buying our car and 1 year later they continue to lie about it. They need to work on their honesty and ca My husband and I were told several lies while buying our car and 1 year later they continue to lie about it. They need to work on their honesty and care about their customers. Our sales rep was very nice but made tons of promises that will never be followed through with and mislead us. More

Very friendly. Helpful. Wanted to look into leasing a truck. Mike and Tom were very friendly but not overly pushing. Very happy with the truck n the experience. Wanted to look into leasing a truck. Mike and Tom were very friendly but not overly pushing. Very happy with the truck n the experience. More

Worth the drive Picked up a new 2500 Limited two weeks ago. Drove 8 hrs from NC. Couldn’t be more pleased. Staff was friendly and didn’t try pushing or upsaleing. Als Picked up a new 2500 Limited two weeks ago. Drove 8 hrs from NC. Couldn’t be more pleased. Staff was friendly and didn’t try pushing or upsaleing. Also the staff hung around after hours to accommodate my schedule. More