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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.7
814 Reviews

17280 Gale Ave

City of Industry, CA

91748

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814 Reviews of Puente Hills Chrysler Dodge Jeep Ram

September 04, 2023

I was told that I would receive a spare key and owners manual for the truck I recently purchased and was given none of those items nor have i heard anythingback form them. Would not recommend coming here More

by kittyjimenez1569
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Gabriel , Jesus Sepulveda
Sep 05, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this situation to our notice. We'd like to offer our sincerest apologies for any inconvenience we may have caused you. Providing excellent customer service is one of the pillars of our business, and we take your concerns very seriously. If you can give us another chance, we would like to work with you to make this right. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

August 22, 2023

Great Dealership! Service person was friendly and helpful. Got my oil change done in a hour like they said. Would highly recommended this place. More

by joeplumberrodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 23, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We’re so happy your visit went so smoothly. Would you mind sharing with your friends? We’d love to continue providing great service to amazing customers like you.

August 22, 2023

Michael was able to install all parts that were ordered. Now my garage opener works on my sun visor thank you! More

by murillodesigns82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 23, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

August 22, 2023

The service was fantastic. The service person was very knowledgeable and helped us quickly. We told them we were in a hurry, and they got us taken care of without hast. Thank y More

by joeplumberrodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 23, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We want to thank you for this feedback. Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 21, 2023

DO NOT BUY FROM THIS COMPANY! These guys are the most corrupt, unprofessional people you will ever deal with! I was completely lied to about my warranty by the employee working in More

by jared.kraft951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tommy Rezendez, Josh Story, Ruben Naranjo, Robert Gillam, Robert Nembhard
Aug 24, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are alarmed by your review, and we would like to assure you such behavior does not hold up to our high standards of business. I sincerely apologize and would like to speak with you to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

August 18, 2023

My favorite place to buy a vehicle 🚘 and for automobile services. 🎉🎈I’m treated as if I am their #1 Customer! 🥰 Warm welcome every time, best deals and reliability in all kind of car care products and s More

by CLEATRABEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector and Gregorio Guirado, Salesman., Ruben Naranjo, Robert Gillam
Aug 22, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class services, and hope to see you again!

August 17, 2023

Great service and nice customer experience! Thanks again ! Will back for other purchases! Thanks for the help More

by XJI799846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Naranjo
Aug 18, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your kind review with us! We really appreciate you taking the time to share your feedback, and we look forward to working with you again next time!

August 17, 2023

Great customer service , technician took care of all my jeep needs and answered all my questions More

by nancyjaquez36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 18, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so happy to hear that you had a positive experience working with our team! Thank you for choosing our dealership, and we hope to work with you again in the future!

August 16, 2023

Nicole is one the best custome service I had since going there she called as she said and was on top of my car. More

by AM_PRIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 17, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

August 16, 2023

Shuttle is always busy and I ended up spending $ 40 on Uber. Im going to find a closer dealership. More

by americanu67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
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