I designed what I wanted on the Audi website and it connected me with McKenna, my nearby dealership we've been going to for maintenance on my old Audi A3 convertible since 2015. We lost our car to an accident in May and it was time to replace it.
Benjamin M. was the first to reply to order with an email that they had my car on the floor. I was skeptical since I had customized everything online, and I was right to be because when I got there it was slightly different. The year was a 2019 not a 2020, and the color was black, not blue.
Ben explained that it could take 4-6 months (or longer with COVID delays) to get the 2020 model in, and I knew by that time that the 2021's would be in.
However, everything else I wanted was an exact match to my specs, including the tires, interior choices and luxury package. My family agreed that we all liked the blue, but this black was super classy and would be a nice change.
Ben was able to knock off nearly $6k from what I was expecting to pay thanks to a promo they were running. I paid $10k down and I was credit cleared in about 5 minutes. In no-time, I was in Nicole's office choosing warranty options and wrapping up paperwork.
Nicole was a machine, whipping through the pile of documents they required, and was super knowledgeable and transparent about the warranty options. I felt like I picked the best options based on my limited miles I drive and doing the math on repairs and maintenance from my last car (I'll definitely be saving some money over time).
Within an hour I was out the door in my new Audi A5 Quattro convertible, top down and getting smiles and looks from other drivers.
Ben was also able to hook up some swag from the store, including a key chain and hat. I also purchased a jacket and thermos to show my love for the brand.
I LOVE my car, paid less than I expected to, and had an incredible experience at McKenna Audi!