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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

2.5
824 Reviews

17280 Gale Ave

City of Industry, CA

91748

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824 Reviews of Puente Hills Chrysler Dodge Jeep Ram

October 21, 2022

Very nice staff! ! Great service!! Rep who was helping me said my oil change was going to take at least an hour & it was done in an hour!!! More

by a_ruiz616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Oct 24, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

October 21, 2022

I Got tired of waiting. There was nobody in line except me and I waited a long time so I just left. More

by rickmorrissey7
Recommend Dealer
No
Employees Worked With
Nobody helped me so I don't have a name
Oct 24, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We strive to provide outstanding customer service to our guests, and we're disappointed to hear about your experience. If you have any comments or concerns you'd like to share, we'd be happy to hear them. Your business means a lot to us, along with your satisfaction with our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

October 21, 2022

Star was friendly professional the work was done very quickly went over the work they did More

by rayramirez0325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Oct 24, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 20, 2022

Very professional service advisor and on time delivery, Job well done with my vehicle. Thank you More

by RADIATOR.TING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Oct 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving Puente Hills Chrysler Dodge Jeep Ram a chance, and for leaving such wonderful feedback!

October 20, 2022

The service is fast and very good. my car needed a battery change and it was ready the same day. the guy who took care of me Jacob, he made sure he fixed my issue and went above and be More

by GISELLEBERNAL28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tirado, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam, Robert Nembhard
Oct 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

October 19, 2022

Excellent service, timely and friendly. Very helpful from start to end. Waiting area clean and comfortable. More

by caltanklines1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Oct 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

October 19, 2022

The service performed took care of my vehicle. Had an issue with the liftgate that was fixed under warranty. My service advisor Michael Ramirez was good and professional. This was my first time he More

by shipsaleco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramirez
Oct 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you so much for your nice review about our service department, and appreciate your feedback. Hopefully next time we can earn a 5-star review! Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

October 19, 2022

Debbie was really sweet and helpful. She took the time to have my car started in oil change before she went on her lunch. I love to have her service again. Thank you. She was also very f More

by BAOYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie
Oct 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

October 18, 2022

Very quick and efficient. Answered all my questions. Took care of all needs and gave recommendations. More

by gloriad.cordova
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Oct 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

October 18, 2022

Clean and great customer service. However I thought I was getting scammed with the price More

by deediamsayy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Oct 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Please call or email when you have a moment so that we can make sure your concerns are addressed. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

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