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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

2.5
824 Reviews

17280 Gale Ave

City of Industry, CA

91748

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824 Reviews of Puente Hills Chrysler Dodge Jeep Ram

October 12, 2022

Excellent service with on time & good communication. Overall service dept Robert Gillam was very helpful and explained everything in detail More

by RUSYED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Oct 13, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! At Puente Hills Chrysler Dodge Jeep Ram we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

October 12, 2022

I was happy with the first purchase , went back to get something fix, but parts were ordered and we're taking up to 3 weeks to be delivered, manager couldn't get a loaner vehicle for me, point blank ( no More

by naval312
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Sanchez
Oct 14, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience and want to assure you we take your concerns seriously. Please call or email when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

October 11, 2022

Great customer service, attention to detail and the wait time is excellent. I always come in early just in case it should get busy. More

by financelife17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Oct 12, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

October 07, 2022

The service advisor was very polite and helpful. The service was performed in a very timely manner. The telephone services need improvement More

by Csnyder1811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Oct 10, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 07, 2022

There were many price discrepancies that I helped correct that would of amounted to over 2k out of my pocket! More

by anonymous buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Naranjo, Matt Hwang
Oct 12, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Please reach out when you have a chance. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

October 06, 2022

Michael from the service department was great. He explained everything thoroughly and went above and beyond, thank you. More

by RESENDIZ.LESLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

October 05, 2022

great service,my ram truck was ready sooner than expected.i highly recomend them to everyone that needs work on their vehicle More

by DA178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
deborah
Oct 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 05, 2022

Very Professional and fast service! Customer Rep was courteous n very insightful on products and services. I would recommend them easily. More

by TAELENIU75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Oct 06, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We want to thank you for this feedback. Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 05, 2022

I've been taking my 2006 Dodge Grand Caravan to Puente Hills Chrysler dodge Jeep Ram for service for over 10 years and have never been disappointed. I worked with Buster Torres for several years and now More

by fbartlett1
Recommend Dealer
Yes
Employees Worked With
Deberah McDill, Buster Torres., Robert Gillam
Oct 06, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again here at Puente Hills Chrysler Dodge Jeep Ram

October 05, 2022

Service rep was very friendly and helpful. My vehicle was serviced in a good time while I waited. More

by LADYA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramirez, Robert Gillam
Oct 06, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

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