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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.0
822 Reviews
Call Dealership (626) 709-3217

17280 Gale Ave

City of Industry, CA

91748

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822 Reviews of Puente Hills Chrysler Dodge Jeep Ram

September 30, 2022

Great job. Very friendly and informative. Debbie was awesome and kept me updated. Thank you Omar and Debbie! More

by CATINA OLIVEROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie, Robert Gillam
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Oct 03, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

September 29, 2022

Debbie with service is the best! Great customer service and friendly. She went above and beyond to make sure I was updated with my jeep that needed a new water pump More

by jonnylee17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie, Robert Gillam
Report | Print
Sep 30, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

September 29, 2022

Chris and Michael are very helpful. Thank you for the good service. We'll come back again. More

by YYYYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Michael , Robert Gillam
Report | Print
Sep 30, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

September 27, 2022

Always have good experience love that they take care of everything my car needs with in time More

by JOSHUA06.MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
Sep 29, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again here at Puente Hills Chrysler Dodge Jeep Ram

September 26, 2022

Bad Service it took 2 weeks to receive my car back & noone would to give us updates we went 2 times in person & they would just say it’s not ready More

by flrsminerva44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Idk
Report | Print
Sep 29, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are very concerned by this review, and hope you will provide us with the opportunity to learn more about your experience. Please call us when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

September 22, 2022

I waited more than 20 minutes at the reception and at the cashier each and no one answered you More

by MWANG8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gillam
Report | Print
Sep 26, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Please call or email when you have a moment so that we can make sure your concerns are addressed. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

September 22, 2022

My oil change was performed quickly, the price was fair and the staff was friendly. More

by brbonilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Sep 23, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

September 22, 2022

The problem I had was at delivery- I am very disappointed on the time it took to bring my car up after service, not only did they bring up a car that wasn’t mine they took about 35 minutes to do More

by vikisellshomes
Recommend Dealer
No
Employees Worked With
Chris, did a good job.
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Sep 26, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are alarmed by your review, and we would like to assure you such behavior does not hold up to our high standards of business. I sincerely apologize and would like to speak with you to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

September 22, 2022

Nice friendly service. . quick service… I will be returning to this location for my next oil change More

by BROBLES2324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
Sep 23, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

September 21, 2022

Loved Debbie. She was very helpful and informative of what to spect . Was in and out for my oil change & tire rotation 😀😀 Thanks Debbie!!! More

by aleman608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie
Report | Print
Sep 22, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit was no exception. Thanks for leaving the wonderful review! We look forward to seeing you again at Puente Hills Chrysler Dodge Jeep Ram!

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