Puente Hills Subaru
City of Industry, CA
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71 Reviews of Puente Hills Subaru
I Love the Puente Hill Subaru Dealership/Service Dept. The service advisors are professional and knowledgeable. The technicians get the job done right. Excellent customer service. The waiting area is cle The service advisors are professional and knowledgeable. The technicians get the job done right. Excellent customer service. The waiting area is clean offers coffee and snacks. If service will take time, they offer a ride home. Much appreciated for sure. More
Great service and great car. There are so many features on my car that I was very grateful for follow up class on understanding all of the functions. There are so many features on my car that I was very grateful for follow up class on understanding all of the functions. More
If you are going to get any Subaru, DO NOT GO TO THIS PLACE. Total Scammers! include sales person, Floor Manager, and General Manager. These scammers lure their customers with proposal signed by their ma PLACE. Total Scammers! include sales person, Floor Manager, and General Manager. These scammers lure their customers with proposal signed by their manager for down payment and monthly payment for the car you agreed, but when you go to there to pick up the car they actually give you different proposal with much higher monthly payment and say there were confusions on the first proposal. I have leased 7 different cars from Honda, Subaru, BMW and Tesla. This was the WORST DEALERSHIP EXPERIENCE EVER. I did not expect the authorized Subaru dealer can actually scam you. More
Excellent customer service. Friendly and knowledgeable sale team. Prompt response and right amount of email communications and follow up. Friendly and knowledgeable sale team. Prompt response and right amount of email communications and follow up. More
Excellent service. Knowledgeable staff. Clearly described the differences between models and helped to determine best car for me. Outstanding service. Highly recommen Knowledgeable staff. Clearly described the differences between models and helped to determine best car for me. Outstanding service. Highly recommend this dealership! More
Bought my first car here and was so glad I did. My dealer was amazing and answered all the questions I had, the entire staff was excellent welcoming and more than accommodating for my experience. W My dealer was amazing and answered all the questions I had, the entire staff was excellent welcoming and more than accommodating for my experience. Would definitely recommend purchasing from here if you’re looking into a Subaru ! More
Cesar and Ethan were/are FANTASTIC. Had a little trouble getting the accessories that were supposed to be on my new 2023 Legacy, but the General Manager was nice enough to make some de Had a little trouble getting the accessories that were supposed to be on my new 2023 Legacy, but the General Manager was nice enough to make some deals. Sorry to see my sales person, John, go. I hope he is doing well wherever he is now. Lloyd Reese was also excellent in his presentation and answering my questions. More

