Pugmire Ford Carrollton
Carrollton, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I had lead frame replaced ($1800), I had remanufacture transmission put in ($7000), I spent $8,800 in total and I'm still having issues with the transmission. Just after I had the work done, Ford issued r transmission put in ($7000), I spent $8,800 in total and I'm still having issues with the transmission. Just after I had the work done, Ford issued recalls for the very things my truck was doing. I am not sure if Ford is at fault or the Service department. The warning lights and jumping out of gear came first, scope showed lead frame codes. Lead frame, trans fluid and filter was addressed first. Electrical issues, warning lights and jumping out of gear stopped/resolved. I was then told I needed a transmission.....Hard shifting after lead frame, a problem that was NOT occurring before I had the lead frame replaced. Now I am having issues in 5th and 6th gear with remanufactured transmission. Had recall completed to reprogram the PCM last week. No change in remanufactured transmission. I feel the truck needed the reprogramming of the PCM and the lead frame but not the tranny. But I am out $8,800 and now Ford is addressing these same issues with the recalls. I'm still out $8,800 and transmission is not right!!! More
Good, friendly service department. No problems so far. Oil change, tire rotation did not take long. No problems so far. Oil change, tire rotation did not take long. More
We had a recall, brought the car in and work was completed in a timely fashion,. However, work was not done properly and we had to return the following day with a warning light. completed in a timely fashion,. However, work was not done properly and we had to return the following day with a warning light. More
Worked well with my time and requests. We were able to make a fair deal and purchasing experience was very satisfactory We were able to make a fair deal and purchasing experience was very satisfactory More
My ongoing A/C which 3 other Ford dealerships had been unable to repair, was finally resolved, and minor after repair tweaking was accomplished quickly and at reasonable cost. unable to repair, was finally resolved, and minor after repair tweaking was accomplished quickly and at reasonable cost. More
From start to finish Pugmire Ford Carrollton was great and fast. RyanS was the best. and fast. RyanS was the best. More



