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Pugmire Ford Carrollton

Carrollton, GA

Overview
Employees
Reviews
Vehicles
4.6
178 Reviews
We here at Pugmire Ford Of Carrollton in Carrollton have been happily serving car buyers from Georgia with the highest quality new and used vehicles for many years. We have a vast selection of Ford models that you’re looking for in the style you want to match your budget. Stop in today, and we will help you secure the vehicle you desire.
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1 Ford Way

Carrollton, GA

30116

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Showing 178 reviews

November 12, 2026

I called to set up an appointment for my vehicle because of a recall. They offered mobile service and it was great! More

by shanat96
Recommend Dealer
Yes
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November 12, 2026

Valley came and picked up my vehicle for oil change. Valet drivers were extremely polite and friendly More

by tjford1104
Recommend Dealer
Yes
Employees Worked With
No one, I had valet service for oil change
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November 10, 2026

The valet what's extremely professional, friendly, and courteous. The repair gentleman was very polite and professional. I have never had an issue with anyone. They have always been amazing! More

by tjford1104
Recommend Dealer
Yes
Employees Worked With
Several people
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November 10, 2026

It took longer than expected for a courtesy driver to be available. My car was ready in about 2 hours. This was about the same time a courtesy driver was available. More

by 0118butterfly
Recommend Dealer
Yes
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November 07, 2026

Waited months for a bolt the mechanic stripped out and the plastic tailgate hinge cap was missing. Parts guy said it cost too much, so find it yourself. I WONT be taking any of my 3 Fords back there. More

by Darrenn
Recommend Dealer
No
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Nov 09, 2026 -

Pugmire Ford Carrollton responded

We sincerely apologize for the frustration and inconvenience you experienced. This is not the level of service we strive to provide, and we understand your disappointment, especially after waiting so long for a resolution. We would appreciate the opportunity to look into what happened with the missing hardware and tailgate hinge cap and address your concerns. Please contact our management team directly so we can discuss this further and work toward a resolution. We value your feedback and hope to have the opportunity to regain your trust.

November 07, 2026

They always communicate with me, keep me updated during the time my car is in service and always trusting, honest, and friendly. More

by lowe_evette
Recommend Dealer
Yes
Employees Worked With
Ricky
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Nov 09, 2026 -

Pugmire Ford Carrollton responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

November 07, 2026

Fast response and reliable service. Great experience! The staff was friendly, helpful, and professional. The entire process was smooth and stress-free. Highly recommend! More

by chaicamilo.us
Recommend Dealer
Yes
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Nov 09, 2026 -

Pugmire Ford Carrollton responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

November 05, 2026

SHAMAR was professional friendly and infomative He explained the process to me step by step and made sure the vehicle was in top shape before delivery he should get the sale credit More

by howdy0
Recommend Dealer
Yes
Employees Worked With
SHAMAR I think he should get the sale since he helped me...i also think you guys should allow customers to build a relationship with the sales person first instead of the sales manager
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Nov 09, 2026 -

Pugmire Ford Carrollton responded

Thank you so much for your 5-star review! We truly appreciate your kind words and your business. It was a pleasure working with you, and we're thrilled to hear you had such a great experience. We look forward to serving you again in the future!

November 04, 2026

very courteous and prompt. I will always use there services, as long as I own this lincoln. More

by allen735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I traded in Marietta, Ga. , this service was performed in Carrollton, Ga.
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Nov 09, 2026 -

Pugmire Ford Carrollton responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

November 04, 2026

They were very friendly and helpful! Shemar was very knowledgeable about the vehicle I was thinking about and very patient with me. The finance department was super friendly. More

by natashallewis917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemar Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2026 -

Pugmire Ford Carrollton responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

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