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Pugmire Ford Carrollton
Carrollton, GA
178 Reviews
We here at Pugmire Ford Of Carrollton in Carrollton have been happily serving car buyers from Georgia with the highest quality new and used vehicles for many years. We have a vast selection of Ford models that you’re looking for in the style you want to match your budget. Stop in today, and we will help you secure the vehicle you desire.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 178 reviews
May 19, 2018
The Works They preformed the works, check all fluids, air,and battery while I was in for oil change and tire rotation. Nice to be able to drive with confidence They preformed the works, check all fluids, air,and battery while I was in for oil change and tire rotation. Nice to be able to drive with confidence that your car is well maintained. Benard was real knowledgeable and answered all my questions. More
by MP
Employees Worked With
Benard Wingard
April 11, 2018
Love Pugmire Ford The staff is super nice and helpful! I never worry about my service being done correctly. There team is experienced and as far as now, I’ve not had The staff is super nice and helpful! I never worry about my service being done correctly. There team is experienced and as far as now, I’ve not had any problems.. I would recommend anyone to Pugmire. I won’t go anywhere else!!!!! More
by Pugmire Ford.2018
Employees Worked With
Patrick
April 04, 2018
Won’t go anywhere else! Patrick was fantastic, and the rest of the staff was great also! So helpful and very kind! I will for sure come back to Pugmire for any other car I pu Patrick was fantastic, and the rest of the staff was great also! So helpful and very kind! I will for sure come back to Pugmire for any other car I purchase! More
by viced123
Employees Worked With
Patrick
March 09, 2018
Awesome Customer service The staff at Pugmire Ford is awesome! I would definitely recommend my friends, family and anybody looking for a Ford to visit their top notch sales an The staff at Pugmire Ford is awesome! I would definitely recommend my friends, family and anybody looking for a Ford to visit their top notch sales and service departments. More
by Kristi Fears
Employees Worked With
Shane Nerowski, Jackie Clayton, Kristi Fears, Ed French, Patrick Robinson, Jeff Stubbs, and Lamar Musick
November 04, 2017
Outstanding customer service!!! Best dealership all around! Great and friendly staff that went above and beyond to help me and my boyfriend get the car we wanted. Wouldn't do busines Best dealership all around! Great and friendly staff that went above and beyond to help me and my boyfriend get the car we wanted. Wouldn't do business anywhere else. More
by Paige Langley
Employees Worked With
Patrick,Shane,Jackie
November 04, 2017
Excellent customer service! Top notch customer service! Friendly and knowledgeable staff. I would definitely return to Pugmire Ford. It’s totally worth the visit. Ask for Patrick Top notch customer service! Friendly and knowledgeable staff. I would definitely return to Pugmire Ford. It’s totally worth the visit. Ask for Patrick Robinson! More
by amy76
Employees Worked With
Patrick Robinson
November 04, 2017
Great customer service Top notch sales staff. Respectful and will go the extra mile to make your buying experience extraordinary. If you’re looking to buy a vehicle Pugmire Top notch sales staff. Respectful and will go the extra mile to make your buying experience extraordinary. If you’re looking to buy a vehicle Pugmire Ford should be at the top of your list. More
by Jamie 123
Employees Worked With
Ed French, Jackie Clayton, Shane Nerowski
November 03, 2017
Great Customer Service, Very personable & fast service! Everyone at Pugmire Ford is GREAT ! The service department is a smaller center than some of the larger ford dealerships but that doesn't stop them fro Everyone at Pugmire Ford is GREAT ! The service department is a smaller center than some of the larger ford dealerships but that doesn't stop them from being fast, friendly and they make sure they take care of the problem. Shane & Jackie are great to work with in getting a vehicle and making sure you walk away with what you want and a affordable price as well as anyone you make contact with at this dealership. Very Clean. Stop by and check them out I will only being going to this dealership from now on. More
by Happy Pugmire Ford Customer
Employees Worked With
Shane & Jackie
May 13, 2017
Excellent and honest place! 2 years ago I purchased a car from Thorton Road Kia. It was an all day process where I walked away feeling screwed. They wore me down until I paid t 2 years ago I purchased a car from Thorton Road Kia. It was an all day process where I walked away feeling screwed. They wore me down until I paid their price..after agreeing to my price, they increased the price by $20 here and $20 there until I just gave up. I will not be going back there. A week ago, we had the opposite experience at Pugmire. We set our price and they did not accept at first. We left and had lunch. During lunch my wife received a few phone calls to negotiate. We walked away feeling successful. We love our new 2017 Ford Explorer and the new relationship we have with this great business. More
by Sean P Trantham
Employees Worked With
Chris and Steve Smith
September 23, 2016
Totally Ignored I kept getting cards about buying an extended warranty that I thought I had bought at the time I purchased the car. So I went to Pugmire just to make I kept getting cards about buying an extended warranty that I thought I had bought at the time I purchased the car. So I went to Pugmire just to make sure. I had already left a voice mail the day before and no one returned the call. I go into the lobby and was ignored. I did not have on pricey clothing but I was decent and clean. Let me mention that I am 60 and have gray hair. The manager was speaking to a young lady and they were both playing with their cell phones. One employee was on his and looked straight at me but went out the exit (I guess he did not want anyone to listen in oh his phone call). Another employee was walking around with his clip board. A young couple told me there were some employees in the office. I walked over there and stood by the man with the clip board. They looked busy (on the computer anyway). I walked out and went around to the service area and a young lady graciously helped me with my question. I walked back to the lobby to say, "Thank you for no service" but changed my mind because I was upset. The manager was at his desk, the man with the clip board still walking around, and two other employees were outside smoking. I walked back to my car and called the dealership, got voicemail, and said "thank you for no service" and said why I was there and that I would be complaining about this. I guess they just aren't appreciative enough to have a job, was not taught about how to treat customers, and, by the way, age discrimination is against the law. More
by ab
Employees Worked With
Lady in service department.
