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Pugmire Ford Carrollton

Carrollton, GA

Overview
Employees
Reviews
Vehicles
4.3
97 Reviews
We here at Pugmire Ford Of Carrollton in Carrollton have been happily serving car buyers from Georgia with the highest quality new and used vehicles for many years. We have a vast selection of Ford models that you’re looking for in the style you want to match your budget. Stop in today, and we will help you secure the vehicle you desire.
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1 Ford Way

Carrollton, GA

30116

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Showing 97 reviews

August 04, 2026

The service department has taken care of our 2018 Flex for 8 years now ! They do an oil change and tire every 5000 miles . They have replaced the brakes and tires and a door trim part on the drivers door More

by jkpike3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Benton
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

Pugmire Ford Carrollton responded

Thank you for your 5-star review! We're grateful you chose our service department and are delighted to hear you had a positive experience. Our team is committed to providing quality service and making every visit as smooth and convenient as possible. We appreciate your trust in us and look forward to helping you keep your vehicle running at its best for many miles to come. Thanks again for your support!

August 03, 2026

Well received, kept on the loop about the work being done, and vehicle status The hourly rate is too high More

by dmcghee59
Recommend Dealer
Yes
Employees Worked With
Vincent
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Aug 06, 2026 -

Pugmire Ford Carrollton responded

Thank you for taking the time to leave us a 4-star review! We're happy to hear that you felt well informed throughout the service process and appreciated the updates on your vehicle's status. Providing clear communication is something we strive for every day. We also appreciate your feedback regarding our hourly labor rate. We understand that service costs are an important consideration, and we work hard to provide experienced technicians, quality parts, and exceptional care for every vehicle. Thank you for choosing Pugmire Ford, and we look forward to serving you again.

August 03, 2026

Knowledgeable. Everything was so easy . No complaints I described what I was looking for and Ryan was able to find the perfect vehicle for me More

by memarie27
Recommend Dealer
Yes
Employees Worked With
Ryan.. I haven't been there since last year
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Aug 06, 2026 -

Pugmire Ford Carrollton responded

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. It was our pleasure to help you find the right vehicle, and we're thrilled to hear you had a great experience with our sales team. We hope you're enjoying your new vehicle, and if there's ever anything you need, we're always here to help. Thank you for choosing our dealership—we look forward to serving you again in the future!

August 03, 2026

I did not receive a message or call to let me know my vehicle service was completed. There was a mix up with courtesy drivers timing and I waited about 35-45 mins longer than told by a staff member. More

by 0118butterfly
Recommend Dealer
Yes
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Aug 06, 2026 -

Pugmire Ford Carrollton responded

Thank you for taking the time to share your feedback and for giving us a 4-star review. We're glad you chose Pugmire Ford, and we sincerely apologize for the lack of communication regarding your vehicle's service completion, as well as the delay with our courtesy transportation. We understand how valuable your time is, and this is not the level of service we strive to provide. Your feedback has been shared with our team so we can improve our communication and coordination. We appreciate your patience and hope to provide you with a seamless five-star experience during your next visit.

August 03, 2026

They were great just very expensive The staff is nice and very knowledgeable Thank you More

by brentonmarchman16
Recommend Dealer
Yes
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Aug 06, 2026 -

Pugmire Ford Carrollton responded

Thank you for taking the time to leave us a 4-star review! We're happy to hear that you felt well informed throughout the service process and appreciated the updates on your vehicle's status. Providing clear communication is something we strive for every day. We also appreciate your feedback regarding our rates. We understand that service costs are an important consideration, and we work hard to provide experienced technicians, quality parts, and exceptional care for every vehicle. Thank you for choosing Pugmire Ford, and we look forward to serving you again.

August 02, 2026

Quick and seamless transaction with an out of state delivery. 10/10. Would definitely purchase from Pugmire again More

by ERICBRUST10
Recommend Dealer
Yes
Employees Worked With
Nathan Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Crocker
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Aug 03, 2026 -

Pugmire Ford Carrollton responded

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. It was our pleasure to help you find the right vehicle, and we're thrilled to hear you had a great experience with our sales team. We hope you're enjoying your new vehicle, and if there's ever anything you need, we're always here to help. Thank you for choosing our dealership—we look forward to serving you again in the future!

August 01, 2026

I called on short notice to try and get my car in for a possible problem with my battery. They advised me to come on in even though they were close to closing. They tested my car to determine what indeed w More

by Lulu
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 03, 2026 -

Pugmire Ford Carrollton responded

Thank you for your 5-star review! We're grateful you chose our service department and are delighted to hear you had a positive experience. Our team is committed to providing quality service and making every visit as smooth and convenient as possible. We appreciate your trust in us and look forward to helping you keep your vehicle running at its best for many miles to come. Thanks again for your support!

August 01, 2026

They are the best. I'm a widow and they have always had my best interest at heart. This service department is hands down the best!! More

by teresabrockspruill
Recommend Dealer
Yes
Employees Worked With
Justin in Service Department
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Aug 03, 2026 -

Pugmire Ford Carrollton responded

Thank you for your 5-star review! We're grateful you chose our service department and are delighted to hear you had a positive experience. Our team is committed to providing quality service and making every visit as smooth and convenient as possible. We appreciate your trust in us and look forward to helping you keep your vehicle running at its best for many miles to come. Thanks again for your support!

August 01, 2026

He understood my problem and tried to help. Thanks He was be conscious in trying to help me with my camera problem More

by jtw.pcb
Recommend Dealer
Yes
Employees Worked With
Vince
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Aug 03, 2026 -

Pugmire Ford Carrollton responded

Thank you for your 5-star review! We're grateful you chose our service department and are delighted to hear you had a positive experience. Our team is committed to providing quality service and making every visit as smooth and convenient as possible. We appreciate your trust in us and look forward to helping you keep your vehicle running at its best for many miles to come. Thanks again for your support!

August 01, 2026

Great experience. Staff were friendly, knowledgeable, efficient and helpful Will continue to count on Pugmire Ford Carrollton for my service needs. More

by rsdicker
Recommend Dealer
Yes
Employees Worked With
Vincente Williams
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Aug 03, 2026 -

Pugmire Ford Carrollton responded

Thank you for your 5-star review! We're grateful you chose our service department and are delighted to hear you had a positive experience. Our team is committed to providing quality service and making every visit as smooth and convenient as possible. We appreciate your trust in us and look forward to helping you keep your vehicle running at its best for many miles to come. Thanks again for your support!

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