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Pugmire Ford of Cartersville - Service Center

Cartersville, GA

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79 Reviews

79 Reviews of Pugmire Ford of Cartersville - Service Center

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August 27, 2021

We have purchased our vehicles here. Always have them serviced here. Just purchased new tires and price was very good. Great service department and always have answers to my questions and needs. Pam is More

by bigken007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Sep 01, 2021 -

Pugmire Ford of Cartersville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Pat McConville, (770) 382-5780

Sep 01, 2021 -

bigken007 responded

Quality of work the best also

August 26, 2021

The service department kept me informed of all repairs and costs prior to the work. Very pleasant to work with. I recommend Pugmire Ford. More

by sanshockley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 31, 2021 -

Pugmire Ford of Cartersville responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Pat McConville, (770) 382-5780

August 21, 2021

Always pleasant to work with during routine maintenance visits. Loved getting the lift to my eye appointment while they were changing my oil. More

by lisa.fowler90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Aug 25, 2021 -

Pugmire Ford of Cartersville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

August 04, 2021

Been in the auto business 48 years and after my experience here at Pugmire Ford I rate them TOP TIERCO More

by davidleezivicc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Smith
Aug 04, 2021 -

davidleezivicc responded

A 1

August 03, 2021

We love this dealership! We always work with Pam in the service department and she is tops!!! Thank you to the entire service and sales department at Pugmire Ford for your continued excellence. More

by Showellz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Aug 06, 2021 -

Pugmire Ford of Cartersville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Pat McConville, (770) 382-5780

July 28, 2021

Buying my vehicle and having it serviced at Pugmire Ford in Cartersville has always been very good, one of the best dealerships around. My last service assistant was with Pam, she took care of everything a More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Aug 02, 2021 -

Pugmire Ford of Cartersville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Steve Smith, (770) 382-5780

July 13, 2021

Love Pugmire Ford of Cartersville! The dealers, customer service, and technicians are always friendly, helpful, and upfront about appointments, wait time, fixes, and trade-ins. I have never experienced pres More

by Stevie H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Alverson, Dave Swiger
Jul 16, 2021 -

Pugmire Ford of Cartersville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Pat McConville, (770) 382-5780

July 10, 2021

Great Service Very Professional. I have my 2012 Ford Explorer serviced at Pugmire Ford they always recommend the correct service to maintain the dependability of my vehicle. More

by louishappy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Service Team
Jul 14, 2021 -

Pugmire Ford of Cartersville responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Pat McConville, (770) 382-5780

July 09, 2021

Always courteous and quick. Will always buy a Ford from Pugmire Ford In Cartersville. Dealership is very clean and spacious waiting area to wait on your vehicle More

by Matthewgrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Alverson
Jul 14, 2021 -

Pugmire Ford of Cartersville responded

Matthew, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Pat McConville, (770) 382-5780

July 03, 2021

Very professional very satisfied fixed any problems that I have good work More

by edbridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not available
Jul 08, 2021 -

Pugmire Ford of Cartersville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Pat McConville, (770) 382-5780

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