Pugmire Ford of Cartersville - Service Center

Even when I didn’t have a Ford and lived about an hour away, I always used Pugmire’s service department. Pam Alverson is an asset to this company and I trust her to take care of my car and any I have in t away, I always used Pugmire’s service department. Pam Alverson is an asset to this company and I trust her to take care of my car and any I have in the future. I needed new tires for my Fiesta, and had to change my appointment due to my own scheduling reasons. Pam was very flexible and worked with me to complete the service. More

I always get my 2013 Explorer serviced at this dealership. (I purchased the car here, too.) The service is excellent! Pam is knowledgable, friendly, and efficient! I trust her advice and this deal dealership. (I purchased the car here, too.) The service is excellent! Pam is knowledgable, friendly, and efficient! I trust her advice and this dealership! More

Brought my explorer in today for servicing and was greeted by Pam Alverson at the service department. We discussed the servicing needed and Pam was able to make the scheduling and expedite the servic greeted by Pam Alverson at the service department. We discussed the servicing needed and Pam was able to make the scheduling and expedite the service we also discussed a recall from Ford motor company which she has arranged an appointment for me to have that work done. I’ve been dealing with Pam since 1997And I must say it’s a pleasure do you laying with someone that actually cares and tries to handle your concerns or complaints in a friendly professional way . More

Had my F250 in for repairs and preventive maintenance. They went through every item and now I am good for another 100k miles. Thanks for the great work. They went through every item and now I am good for another 100k miles. Thanks for the great work. More

I can’t say enough about how great Pam is! She always takes care of my vehicle and is very helpful when it comes to making recommendations for my service needs! takes care of my vehicle and is very helpful when it comes to making recommendations for my service needs! More

I always have a great experience with the service department. We take all of our cars here and know we can truly trust them! Pam is always willing to help get us in when needed. department. We take all of our cars here and know we can truly trust them! Pam is always willing to help get us in when needed. More

Excellent service at Pugmire! Pam did a great job at answering our questions and taking great care of us. Will recommend pugmire to others! -PB answering our questions and taking great care of us. Will recommend pugmire to others! -PB More

The experience at the dealership was fantastic! My salesperson Daniel Driver was amazing and very helpful! I recommend Pugmire and Daniel to anybody in the market! salesperson Daniel Driver was amazing and very helpful! I recommend Pugmire and Daniel to anybody in the market! More

Excellent service! Friendly staff in the service department. My vehicle was serviced and returned to me in a timely manner while I waited in customer lounge. department. My vehicle was serviced and returned to me in a timely manner while I waited in customer lounge. More

I love how the service department works Pam is the best 100% the best. Pam get your vehicle serviced in and out not have to wait all day for my vehicle 100% the best. Pam get your vehicle serviced in and out not have to wait all day for my vehicle More