Pure Honda Ferndale

Honda CR-V All personnel were friendly, courteous and professional. I did not feel rushed or pressured to make a decision. I simply made my choice and the sale All personnel were friendly, courteous and professional. I did not feel rushed or pressured to make a decision. I simply made my choice and the salesperson answered all of my questions regarding the decision I'd made. I was not steered toward any car. In addition, the finance person helped me to understand all of the questions I had about the money I was spending. More

Repeat customer I've leased from Ferndale Honda for five vehicles. I've had the same salesman, Al Palazzola. Very satisfied , always friendly, follows up to make su I've leased from Ferndale Honda for five vehicles. I've had the same salesman, Al Palazzola. Very satisfied , always friendly, follows up to make sure everything's good. Ed Denby, service manager, greets me by name. Takes care of any problem I have. This was the first time I've worked with Mr. harlequin. He was friendly and professional explaining my new lease. More

Just a few words Your staff was excellent and this dealership is in a good location from where I live. I do have plans to use in the future for other repairs or advic Your staff was excellent and this dealership is in a good location from where I live. I do have plans to use in the future for other repairs or advice. More

Great customer service I just purchased my third vehicle from Ferndale Honda. Everyone that I have encountered at the dealership throughout the last 16 years has been extre I just purchased my third vehicle from Ferndale Honda. Everyone that I have encountered at the dealership throughout the last 16 years has been extremely helpful and attentive. I always recommend Ferndale Honda to friends and coworkers. More

Ferndale Honda alwys takes great care of our family! Ferndale Honda consistently takes great care of my family! We have been buying vehicles there and having our service there for more than 10 years and Ferndale Honda consistently takes great care of my family! We have been buying vehicles there and having our service there for more than 10 years and they have never disappointed me. More

I always feel well treated at Ferndale Honda I always feel well treated in both the service and sales departments. I've bought seven Hondas since 1990 at whatever dealer is at this location and I I always feel well treated in both the service and sales departments. I've bought seven Hondas since 1990 at whatever dealer is at this location and I like this owner and staff the best. More

great service and in a timely manner Service was great, service manager friendly with personality. Service was done in a timely manner and everything met expectation. Did not have an appo Service was great, service manager friendly with personality. Service was done in a timely manner and everything met expectation. Did not have an appointment but was told that they would fit me in. More

No pressure Rick jones was great. I felt no pressure to buy a car and he helped me through the process with ease. Finance dept made me feel comfortable with my pu Rick jones was great. I felt no pressure to buy a car and he helped me through the process with ease. Finance dept made me feel comfortable with my purchase and worked with my not so perfect credit. Everyone else that I bet were also quite friendly More

Service and new and used car expierence Service department displayed concern and competency. Repairs and suggested service seems to be significantly higher cost than independent auto mechan Service department displayed concern and competency. Repairs and suggested service seems to be significantly higher cost than independent auto mechanics. New/used car personnel did not know the product, couldn't answer questions, and lt us walk out without establishing a trade-in value for our Accord in the possible purchase of a Honda SUV. We'll probably buy a Buick Encore. More

Loved it! Corace and Rick JONES made it a seamless and perfect experience from start to finish! I LOVE MY CIVIC! IT IS SO PERFECT AND CHIC! :) Corace and Rick JONES made it a seamless and perfect experience from start to finish! I LOVE MY CIVIC! IT IS SO PERFECT AND CHIC! :) More