Pure Honda Ferndale

They broke my door during an electrical diagnostic and refuse to take responsibility. Service manager Rachel should be fired for unprofessional attitude. I tried to explain the door problem did not exist refuse to take responsibility. Service manager Rachel should be fired for unprofessional attitude. I tried to explain the door problem did not exist before I dropped the car off. Thank God for my neighbor who immediately discovered the door latch was the problem. I will never patronize this Honda dealer in spite of it being the closest location. I ordered a door latch from the Bloomfield location which is much further away. More

David Bossio represents what every business transaction should be. He is efficient, energetic, has great attention to detail, follows through, communicates well and promptly responds to questions. It is ev should be. He is efficient, energetic, has great attention to detail, follows through, communicates well and promptly responds to questions. It is evident David enjoys his job and  we wish him nothing but success. He would rank 11 out of 10 !  Thanks again David, great experience !! Bruce and Mary More

Pure Honda provide professional, Fast, friendly service. They keep my Honda running the way it was made to. Dependable service getting me from point A to B with no worries. Cliff the service manager send m They keep my Honda running the way it was made to. Dependable service getting me from point A to B with no worries. Cliff the service manager send me friendly reminders when needed. He also explain the type service needed and get me in and out in a timely manner. Thanks Pure Honda Team More

Stopped in for a simple oil change. You thought I was buying the dealership with the service I got. Cliff went way out of his way to let me know how much he appreciated my business. You thought I was buying the dealership with the service I got. Cliff went way out of his way to let me know how much he appreciated my business. He came into the waiting room, sat down next to me, and went over his staff's evaluation of my vehicle. I couldn't ask for more. You convinced me Cliff. Ill be back. More

Always friendly. Cliff is first class in service department. Couldn’t ask for better. I appreciate him immensely. Thank you Cliff Pure Honda is like having a Dad. I a Cliff is first class in service department. Couldn’t ask for better. I appreciate him immensely. Thank you Cliff Pure Honda is like having a Dad. I am grateful. Thank you More

This dealership is wonderful! Everyone is so pleasant. Service department always gives me excellent service Cliff is my guy! I really appreciate them here. Everyone is so pleasant. Service department always gives me excellent service Cliff is my guy! I really appreciate them here. More

The people in the service department are very kind and genuine and you can tell they actually care about you and your car and don't sell you unnecessary repairs genuine and you can tell they actually care about you and your car and don't sell you unnecessary repairs More